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Reviews
alejandra lopez (11/22/2020)
I’m so thankful to Angel who help us today. My iPhone lock me out and I wasn’t able to put my password and logged in. We went yesterday and one of the guys who work there wasn’t helpful at all he was like oh idk what to do you have to go to the Apple store and see if they Can unlock it for you. Today we went again to see how much it will be to get a new phone and the guy who help us today around 5:00-5:15 pm he was asking why do I need another phone and what kind I will like I explained to him what happen with my iPhone and he is like can I see it I’m like yes oh I see is because you push the home bottom for many times And these cause the lock and a square on your phone that square is more for people who can’t see and need help to push the bottoms wait 30 minutes because that was on my screen and try again he unlock the square the was showing on my phone. So I try again and I was able to unlock my phone any way I need to get a new phone but that can wait now I’m so thankful to that guy who actually took the time to talk to us and help us. Thank you so much for all the help you give us today on November 7 2020 thank you. T-Mobile need to give a raise to these guy who is actually helping people and not just trying to do sells.
Neelesh Kumar Patil (11/26/2020)
Worst experience with this store. They are just liars. Worst service experience. Please avoid.
Eli Ali (07/25/2020)
Just had a great customer service experience here. Alexis was kind, helpful, and quick. Gonna make sure to come back here for service in the future!
farzad yousefian (05/02/2020)
Roxanne is great, honest and caring!nEvery time I go there I know that there won't be a surprise in my bill next month.nThanks guys , keep it up
Jordan Martin (05/14/2020)
Bought an iPhone here in April of 2019; the salesman sold me a screen protector with it that he said would have a lifetime warranty, he said all I had to do was bring it in and they’d replace it. I walked in there several months later with a cracked screen protector, they replaced no problems. Walked in there today and suddenly it’s a problem, oh well I guess. I ended up going down to Target to buy one there instead.
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