Map
Detailed Information
- Place Types Furniture store
- Address 401 Seabiscuit Trail #810, Hallandale Beach, FL 33009, USA
- Coordinate 25.9807862,-80.1415406
- Website https://www.westelm.com/stores/us/fl/hallandale-beach-villlage-
- Rating 4
- Compound Code XVJ5+89 Hallandale Beach, FL, U
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
This place it’s horrible at customer service and delivery on there orders! I have order a bed on Black Friday of last year and today it’s the day I have not received the bed because they say the back board of them bed frame have not come in to pompano I called lots of times every month and been sleeping on the floor because of there bad customer service. I ask them to return my money and they want me to get a gift card when I don’t ever want anything from this stores ! I ask them to give me a discount and don’t want too since they took months n where late on deliver ! they charge me even when the bed was not deliver yet when they lie to me and charge me a month after I order it and waited months! While there use our money for there Buisness to flip it over and over n don’t even email us with no updated had to call every two weeks !!
I loved this place. As soon as I get into the store I had a great welcome for the people who work there. Specially Jean..ask for her if you want to have a professional services. She is adorable.
Started off great with Emilio after I waited for a hour without being attended to.he didn't have any thing to do with it, the actual Manager named OSCAR,, was the rudest person I've dealt with in west Elm.. didn't even acknowledge me, and didn't even pay attention when I said I wanted to purchase a table along with vase , and plant,,488.00 total.. do you really think he deserves my hard earned money? The assistant manager should be the Manager,,shows more professional customer service skills. So sad that in these hard times, employees that are supposed to show leadership are not grateful for customers.! Thank you Emilio for taking over!
This is related to WestElm.com. I used to be a fan. During COVID I moved to Florida and found myself needing to buy a lot of furniture to decorate my new home. West Elm has bundled my $4K plus orders from start to finish. It’s been beyond frustrating. I think we all appreciate customer care. I know I understand what’s happening in the world. However, West Elm something is going haywire in your organization. Your orders are going to wrong addresses. Your work from home Customer Service staff is inconsistent at best. Frankly put, your competition is doing it better and this earning my money.
Horrible!nDo NOT Shop here!nI returned a chair (that was eligible for return) and never receive my money back!nnThey took a chair back but DID NOT return my money as they promised.nnTheir customer service is waste of time, I contacted them 3 times about the issue and all they said Waite 2 weeks, well I have been waiting more than that and still never received money back, lucky I shop with credit card and my credit card service were able to help with their business!!!!nnSeriously how do you even have business in the USA if you Don't return money back for the item that you took back from customer??!!nnNever shop here again.nI'm so regretted that i bought here so much stuff (sofa, dinning table, chairs, wall art and much more) and when I decided to return one item back that was absolutely eligible for return and THEY TOOK IT BACK I did not receive my money back!
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