Washington Marble Works Inc

They are only getting a 2 star because the final installation was fine. Otherwise, I would be giving them a 1 star based upon follow through, customer service, and quality of performance. This place was a joke! I have dealt with many contractors over the years and I have never worked with a company as dysfunctional and unorganized as this. If you don't mind waiting nearly 3 MONTHS to get a shower project completed then go with these guys. Otherwise, I would recommend you look elsewhere for people who actually follow up and keep on a schedule to get your project completed. I lived for 3 months without my primary bathroom. In addition, no precaution was taken to keep dust from other areas of my home and nothing was put down to protect our carpets, so I have been living in a dust bowl as well. In addition, every time someone was sent out it was a different person that didn't know where the last person left off on the project. Because of the lack of continuity in staff there was an error in cutting the materials which caused a further delay as more product had to be ordered. Also, the original templates that were provided were lost (they were given directly to the owner) and so that created even more delay. We had anticipated getting our home on the market 3 months ago and this fiasco has delayed us tremendously. I would never use these guys again. EVER!!!

I have used these guys for many home improvements. I have always had great customer service and excellent results! I will use them for all my marble needs and recommend then any chance I can.

I have used this company for multiple times for many projects. They are always very friendly, professional and helpful. I recommend them to everyone!

Don't even get me started...because I won't shut up about how much I *loved* working with this company. Brittany is a gem. A dependable, responsive, helpful and trustworthy contact. Their prices are competitive and the showroom is easy to navigate and friendly. I felt confident every step of the way. And it didn't stop there. Every single person, from the demolition man (Greg), to the granite specialist (Brian) to the installation team to the tile man (Lenny) were professional as well as experts in their field. My kitchen has been transformed and I am overjoyed with this surprisingly easy construction experience!

Lucia is wonderful and very helpful. Looking forward to working more with this company!