Quality Inn Fredericksburg, Central Park Area

GREAT PLACE TO STAY I WOULD SURELY RECOMMEND IT TO ANYONE. ITS UP TO DATE WITH OTHER CHOICE PRIVILGE MOTELS.

I have stayed at this hotel for many years on my trips from Boston to Florida. 1 time on the way down and 1 time on the way back. And as a whole I stay at Quality inn’s all the time. I just recently learned about the rewards program though.nnThis particular time my family and I decided to make the move from Boston to Florida permanent. I booked the hotel on the app on the way down I booked the hotel on the app on the way down.nnI was traveling with my wife and three dogs inside a box truck towing our car behind us.nnI arrived at the hotel and the man behind the desk was extremely rude. He told me that I should have called because he had already done his night audit. As a side note, I have no clue what that means. He put me down as a no show. I was polite and apologized to him for me not knowing to call as I never have in the past. His attitude was extremely rude and made me feel super uncomfortable. Had it not been so late I probably would have left and gone to another hotel.nnEventually after listening to him complain about me (the guest), he gave me my room key. He looked out the doors and saw my wife with the dogs in the truck. Said to park the truck in the open spaces and i was all set.nnThe guy must have been watching the cameras like a hawk. I pulled up, took the dogs out to use the bathroom and we made our way inside. The whole process took at a maximum of 5 minutes.nnI woke up the next morning took the dogs to the bathroom then got back in the truck to go check out.nnUp until this point I was unaware that there was a pet fee of $25 per pet. Which of you ask me is extremely high for 3 dogs that combined don’t even weigh 25 pounds. I walked in. The woman behind the desk was super nice and the way she handled the situation was awesome.nnShe told me that the night manager is always watching the cameras and that he saw that I had 3 dogs. He charged my card $75 plus tax for my dogs. And let me be clear I don’t have a problem with being charged. My problem is that he could have called down to my room to let me know that was happening.nnWhy would he be watching the cameras like that? Is it because it is an unsafe area? Which makes me think I shouldn’t stay there anymore. Or is it because he was looking for me to do something wrong? Which makes me feel uncomfortable about staying there. Both of which are unacceptable.nnBottom line is that there should be a way to put that you are traveling with pets to give the customer the knowledge they need to make a decision. Between that and the attitude of the man that night this is a terrible way to do business. And as a small business owner myself I would never treat my guests/customers like this.nnI truly hope that this man will be spoken to and if I’m being honest I would like my money back for the pet deposit and the room. Simply for the uncomfortable feeling I had that night.nnThank you for reading and stay safe.

We spent the weekend here from out of town and at first all seemed great. Until we realized the A/C never cooled our room, the vending machine took our money and the next morning the hair dryer caught on fire as soon as I turned it on. The first desk person only suggested that we just go to the store next door for drinks. Later went back to the desk and talked to Steven/ Stephen, he was absolutely fantastic!! He gave us our vending money back, gave us a different room and was so nice and helpful. Great customer service, if he’s not management he should be! Would stay here again⭐ufe0f⭐ufe0f⭐ufe0fud83dude42

Clean, spacious rooms at a great price. Friendly and helpful staff.

Not a bad place to rest up for the night. Room was clean , bed was comfy, and staff was friendly.