T-Mobile

I just left the T-Mobile store at 9823 Jefferson Davis Fredericksburg 48207 and I must say that I had one of my top customer service experiences. Kiley B and Lupita were knowledgeable, articulated the promotions and exhibit lots of patients with me while I made my decisions. I can not begin to express my appreciation for not feeling rushed. They set the gold standard for what customer service should be. I am happy with my iPhone, phone accessories and watch. Visit the store and see for yourself. Great job ladies!!!!!!!

I went there out of curiosity since I heard good things about this location. Ask for Maria she solved all my issues and was satisfied with her great customer service. She was very knowledgeable and personable. I will continue to see this location even though it’s almost 25min away from where I live in stafford.

This T-mobile store is pretty good. Lapita was a great help and answered every question I threw at her. She let me know how to effectively upgrade my phone and save money on monthly bill. Nick goes through the store like a hawk greating every customer and pin pointing their needs for coming the store.

Love this store , Lupita was excellent and helped me very well. I recommend asking for her whenever you go! She is the best!

I was a longtime Verizon customer, 15+ years. I had enough of their lack of customer service and over charging for every little thing. I decided to research other options and stopped by this T-mobile location. This was the only stop I made. Maria and Lupita are the best! Their service skills are incredible, always smiling (you can see it through the mask!), always helpful, and always going above and beyond.