VG Nicols Furniture/VG Kids Outlet

THE ABSOLUTE WORST!! BUYER BEWARE!! GO ELSE WHERE!! IT TOOK ONE MONTH TO GET ONE!! WALL UNIT. THEY TRY TO BE NICE AT THE DOOR,BUT ONCE THEY GET YOUR MONEY TOTALLY DIFFERENT STORY.

This company sells dreams. I brought an entire set from a really nice sales associate. He insured me that my set would last me a long time and they its better than the big chain stores. It's only been about a year and iv'e fell through my bed! I don't even weigh that much I'm only 135 pounds. How is this possible? How does this happen to quality furniture? The horrible part is that no one has answers for me. Everyone keeps saying sorry but no on is helping me after i spent my hard earned thousands to purchase furniture from a place i felt was trusty worthy! I was told new management would help me better but that has not been the case. Is someone going to helpn?

YOU MUST check out this store before you buy furniture anywhere else.this has been the best shopping experience i have ever had . and trust me i love to change furniture almost every 3 to 4 yrs years. Mr. ISRAEL & AL were the best sales reps that i have ever met they knew exactly were to find what my needs were gave me the best price and the best service i have ever experience. i highly recommend this store to anyone looking for a great furniture store. and great staff.

I purchased a bedroom set a while ago from here, the sales person was very friendly and helped me to pick out the proper set at the right price. Delivery arrived on time and without a hitch. After some time of abuse (lots of pets and a rowdy child) the set has held up quite well. My most recent purchase included a sleeper sofa and recliner. Again, the staff was very pleasant to deal with. My sofa is super comfortable. The recliner I wanted wasn't in stock, but Joe, the manager, helped me to find another just as comparable. The recliner is nearly identical and equally as comfortable. Will recommend their services.

SAVE YOUR MONEY.... DON’T BUY ANYTHING!nnI came in to purchase a trundle bed and wardrobe closet in November (Black Friday). The bed was in stock but the wardrobe wasn’t. So within two weeks the bed was delivered. Despite issues with the delivery, the bed arrived safe and was assembled in good condition. I didn’t get the mattresses from them (THANK GOD). The bed is still viable except for the knobs, which can be replaced.nnNow the wardrobe closet...within a month of purchase, the closet was delivered. It arrived with ALOT of scratches and blotches. When I refused to sign their white sheet. It was suggested to use a sharpie marker to color in the scratches... really! So of course I refused the order and they took the unit back. I offered the company a chance to credit some money back (100) in exchange for the unit. They offered me $30 bucks. I refused and now had to wait for the new unit. Another month later, I was told that my ‘new’ unit was received. They take it off the truck and there were still some scratches and blotches (like as much as the last one). Except when the closet was assembled, the inside still had the made scratch as last time. So they didn’t send anything back. They just fixed some of the scratches on the outside and thought I would be stupid enough not to see this. Since I am getting them fully reimbursed, I will accept the unit and not call my attorney.nnThe only reason we went with VG was because they had the bed at $100 less than the competitor. But for all the drama and unprofessionalism and faulty equipment. I should have paid the extra money. Remember you get what you pay for. Please use Ashley Furniture or Bob’s for quality and professionalism.