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T-Mobile
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Reviews
Barbara Ivery (09/25/2020)
Went into T-Mobile today to transfer four lines of service on to T-Mobile from other carriers. Our experience was exceptional with the help of Orlando and Sam. Their customer service was excellent. They were very patient, and were able to troubleshoot all of our issues. All four of us walked out very happy and would gladly do it again with their assistance. We got everything we needed and wanted and all of us are quite content. I wish I could have the same experience when interacting doing business however this has been more of an exception rather than the rule of late.Thank you so much Sam & Orlando!
Quijaan Lawson (09/25/2020)
Came in with my brothers and grandma. Samaria and Orlando went out of their way to make sure we had an amazing experience. They made the process so smooth and fast. Quick to answer any questions and would even bring up questions I hadn’t thought about. Definitely recommend this store and staff to anybody dealing with T-Mobile for whatever needs you may have
Marina M (08/09/2020)
Austin C at the Benson branch is awesome! He worked with our family to get us the perfect plan and answered all of our questions. He was fully transparent and explained every aspect of our new plans as well as different features of the different phones we were interested in. He’s very knowledgeable, honest, friendly, and helpful. He also recommended various optional items such as the WiFi locking device, cases, and screen protectors but there was never any pressure to buy. He simply informed us and waited for us to make decisions.nnA couple things we noticed as we were there for a while was Austin’s gracious attitude towards every customer as well as to his co-worker Tommy. Austin helped Tommy briefly with a few things while still completing his work getting our accounts set up. He greeted every person that walked through the doors and at one point, excused himself to go open the door for someone in a wheelchair. It’s very refreshing to see someone with his level of kindness and service. This is what impressed me the most. Please convey our appreciation to him for going above and beyond expectations.nnWe highly recommend him!
Melissa Freeman (10/26/2020)
Jade and Austin were Amazing! Got new phones, taught us how to use them. We danced in the store and bought a Speaker too! Fast, friendly, knowledgeable. This is my go to place for phones and help.
Divine Habarugira (11/14/2020)
Cal was awesome. Took great care of me and my families needs awhile assisting others in a very busy environment.nnall 10’s on the survey!
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