Map
Detailed Information
- Place Types Electronics store
- Address 3164 NE Sunset Blvd, Renton, WA 98056, USA
- Coordinate 47.5042351,-122.1771377
- Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
- Rating 3.5
- Compound Code GR3F+M4 Renton, WA, USA
Photos
Reviews
My first phone with Metro PCS was a Motorola e5 plus. Great phone, great service. Then this past June I got the blue screen of death. I wanted it fixed or buy the same phone I had. They said I can only buy the newest Motorola stylus. The phone had slow internet speed, dropped calls, poor reception and not easy to use. I came in to see if I could exchange the phone or get something that works as good asked me my first phone. The clerk said nope, Once you buy the phone, no refunds or exchanges. I tried to cancel my account and get a refund for my remaining unused balance and they wouldn't do that either. I'm leaving Metro an unhappy customer. Time to go shopping for a new carrier.
Customer service was great! Was in and out quickly with a new phone for my daughter! Very informed staff and gave me all the i fo. That I needed and also helped me select a better more affordable plan for kids service!
I'm not happy with the customer service I'm bought a new phone Samsung a21 but it's not working correctly after 9 days I go back to tell them the phone is not working properly she say we can do nothing for you we need to see first if it is really the case I want to exchange it but she say I cannot do that because it's the MetroPCS rule 7 days I'm all 4 years with MetroPCS that doesn't matter I'm not happy with the customer service
I hate this company they should be out of business!! I can't wait to switch back to boost Mobile!!! and I'm only giving one caz I had to!! Worse than tracphone
Came in at 745 to pay off a bill which is a fast transaction. Wouldn’t let me in the store because they had already closed the till. The store closed at 8pm. However the women working allowed another gentleman inside because he wanted to purchase a phone. How could he purchase a phone if the tills were closed? I was very frustrated. Will never return here.
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