Verizon Authorized Retailer - Russell Cellular

Jasmine is awesome!!! Professional, courteous, friendly and all around pleasure to work with while she upgraded our phones. She took the time to explain all service plan upgrades, all billing and honestly was just so very nice!! We cannot say enough about her. Worth going in person ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04ud83dude04

I was helped by Mr. Shaun Alexander. A great gentleman. He was courteous, very patient with all my questions throughout the transaction. Took extra time on my behalf to help me placing my mobile order as we faced a problem getting a discount. We NEED more people like him. The nature of my job has me dealing with people every single minute and Shaun epitomizes the type of person who’ll do everything in his power to make everything run smoothly and keep everything even keeled. I wish I could give him 20 stars!! Please share with him.

Phenomenal customer service, got my new iphone ready to use an hour after I arrived. Cant ask for much more with over a hundred gigs of used space on the last phone that needed to be transferred. Thank you guys for taking care of me today ud83dude4fud83cudffd

Very helpful, patient and made things very easy to understand. For someone whose not very tech Sachs, Jasmine made me feel extremely comfortable using my new phone by the time I left

Best customer service I have ever experienced with a cellular store. Jasmine was extremely knowledgeable, and helpful in every way!