Caring Transitions of Syracuse

Always a professional experience with these 2!nItems always described well.nThank you!!

I contacted Jen & Mike to handle my late father’s estate. The estate was a giant mess and there was an entire inventory of items that I didn’t even know where to begin with. Jen & Mike and their crew came in and cleaned out and organized every single item- and I mean every single item. I could not believe how much progress they made in such a short amount of time. They do take a commission but give you a reduced commission rating on vehicles which I thought was great. They are caring individuals and will help with just about anything you need as part of an estate. They were also very good about updating me on items that sold and regularly gave me an update on things. I never felt left in the dark. I would recommend them to do any large estate. They were wonderful and saved me so much time, energy and even tears!

Jennifer and Mike were amazing. We have been trying to get our parents to move for years. When they finally came around to the decision, we were thrilled to find the Novaks. The hours and personal investment they put into our parents' move were phenomenal. Attention to every detail, recognizing the family dynamic and being able to work with it, genuinely caring about feelings and knowing how to work around us - they have been fantastic. I highly recommend their service.

They were wonderful when helping us with our Aunt's home. Jennifer was caring and understanding. Thank you!

Thank you Jen and Mike Novak for the outstanding service you provided handling my mother's estate sale and final clean up in March. I am so glad I found your website on the internet that day in January when I returned to Syracuse to begin taking care of my Mom's affairs after her passing last September. Having made the trip alone and arriving in the middle of a snow storm, I was so overwhelmed standing in the home she'd lived in for 54 years, the home I grew up in with so many memories. I think I cried for 3 hours, wondering where to begin. Even after 4 days, I'd made such little progress I knew I was going to need help. When I called you I learned you were at a conference in Ohio, but you returned my call almost immediately. And came to my rescue only hours after having arrived back home from your trip. Thank you again for meeting with me. Now for a review...Caring Transitions of Syracuse literally took care of everything. After contracting their services, I packed my rental van with as many things, small furniture and memories of my Mom that it would hold and went back to North Carolina where I live and work. I left the hard work of sorting through a house and basement, garage and sheds, organizing, pricing, and labeling what to sell through an on-site estate sale, things of greater value on an on-site auction, and what was left to donate to charitable organizations. They retained all the receipts for the sale and itemized everything in a spreadsheet. The things that were donated were itemized for tax purposes next year. They even arranged a temporary storage unit for several pieces of furniture and multiple boxes of personal family photos and albums that they thought I would want, so that I can come up in a few months and pick up what I wanted to keep. Also Jen made several calls to line up shipment of a grandfather's clock to my home in NC. The first couple of quotes were too high, so she kept researching for a reasonable shipping quote. They took care of dismantling it and packaging it with tender care for the shippers. It arrived within a week. Over the course of 6 weeks from start to finish, Jen kept in contact with me several times a week on various decisions, and seemed like she was always available, no matter when I called. If I missed her and left a message, I would usually hear back within an hour. And always so cheerful and encouraging. After the estate sale, Caring Transitions also did a clean up and arranged for carpet cleaning prior to getting the house listed for sale. It would have taken me and my husband several trips and likely months during this next year to have done what they accomplished in less than 6 weeks. I have spread the word to several of my mother's friends that if they are interested in downsizing or preparing to move to a retirement community, that Caring Transitions can definitely assist in their relocation. I would highly recommend ***** for their professionalism, courtesy, and encouraging kindness. Thank you again!!! Susan P.