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T-Mobile

3483 Long Beach Rd, Oceanside, NY 11572, USA

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Detailed Information

Place Types Electronics store
Address 3483 Long Beach Rd, Oceanside, NY 11572, USA
Coordinate 40.6260027,-73.639363
Website https://www.t-mobile.com/store-locator/ny/oceanside/long-beach-
Rating 3.7
Compound Code J9G6+C7 Oceanside, NY, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Erin Lonergan (11/24/2020)

I've been using T-mobile for over 2 years now and I'm really glad that I switched. Every time I go here I have a great experience. The employees are kind, energetic and funny. I'm not even kidding when I say I love going here. This past visit, I may have went a little later than I should've with a lot of changes I needed to make (3 upgrades and adding an additional line.) Although there was a lot to do, Mike was happy to help us and worked with us well past closing. Not only was he patient but he was funny and nice. Genesis, another employee also had to stay back past closing because of us (sorry again guys) and she was just as nice, funny, and patient. Overall I am so happy with the customer service at this location every single time that I go and was particularly happy with it this time.

Sima S (02/18/2021)

After a miserable 2 weeks of fighting with AT&T over not being able to access my account, I gave up and went to T-mobile. I was greeted by Rob who asked about the issues I was having and he immediately knew what had gone wrong with AT&T. The facilities were clean and they were excellent about social distancing. I was assisted by Mike who is my new hero! He took time to answer all of my questions and had an answer for every one, continued to reassure me that I’d be taken care of on all issues, and when he saw how horrific my experience had been the past 2 weeks he went above and beyond to make sure I understood everything despite my very aggravated state. Huge huge shout out to Mike for turning my day around. After dealing with so many horrendous customer service reps at ATT it was such a breath of fresh air to deal with someone who understood the issue I was having and was happy to help me resolve it. Mike delivered 100% excellent service with a smile and saved me from a nervous breakdown.

Christine Lonergan-Bach (11/24/2020)

Recently moved out of state and had to handle a problem with my account over the phone. Customer care transferred me to this store where I spoke to the manager Stephanie. Stephanie really listened to the problem. Without making promises she made some suggestions about how we might resolve my issue. She reached out to her district manager Allison and together they were able to resolve my issue to my great satisfaction. Stephanie also said that she and Allison like to solve things for their customers and that is exactly what they did. This is my kind of customer service. Highly recommend visiting this store if you are already a customer or if you are thinking of switching. Thank you Stephanie and Allison for my Superior experience today.