Mattress Firm Clearance

Tom was amazing. He was so knowledgeable and informative. He made us feel extremely comfortable trying different beds. He explained everything in depth. I was scared to buy my first bed but he made the experience so easy. I will always recommend this store and Tom to everyone I know looking to purchase a bed. Thank you so much.

I have been a consumer buying a multitude of products for many, many years, and from numerous different places. That being said, good customer service is paramount to me. I visited/called more than one furniture & mattress store in order to purchase a new mattress for my elderly father. Out of ALL the places I contacted and visited, THIS Mattress Firm on 95th Ridgeland in Oak Lawn, was the ONLY place to call me back because they saw a missed call, even though I did not leave a message.nnTom offered me a significant discount for my trouble in trying to reach them and being unable because they were closed when I called. For this reason, I drove 30 minutes out of my way to go to this location and I was EXTREMELY pleased with the outcome! Tom was amazing, because not only was he friendly, professional, knowledgeable, and accommodating, but he went above & beyond to make sure that we were comfortable and that my Dad understood everything,nnHe took his time with us, we didn't feel rushed, and he thoroughly explained the differences between the mattresses my father was interested in, patiently, while making the appropriate recommendations for my father's health conditions. Tom even offered us bottled water & disposable covers for my father to lay his head on because of the pandemic!nnBy the time we were finished, my father was able to purchase a great mattress, adjustable bed frame, and memory foam pillow for an amazing price with significant discounts that were even deeper than he originally offered over the phone! This is HANDS DOWN, THE BEST CUSTOMER SERVICE I'VE EVER RECEIVED IN MY ENTIRE 50 YEARS OF LIVING, FROM ANY STORE I'VE EVER VISITED!! TOM WILL TAKE CARE OF YOU!!nnI HIGHLY RECOMMEND THIS Mattress Firm location, their products, and this salesman!!! You will truly be pleased!!

I visited Mattress Firm in Chicago Ridge and was assisted by Sergio. This was my first time purchasing a mattress on my own. Needless to say, I was a bit nervous and overwhelmed with all the available options. Sergio quickly put me at ease with his pleasant demeanor and genuine desire to help me make the right decision. I explained what type of support I was interested in and he led me in the right direction of a mattress that definitely meets the needs I was searching for. I highly recommend visiting Sergio and having him help you toward purchasing the right bed for you!

I purchased a mattress on the 28th of January from Tom. What an AMAZING customer service experience! I know good customer service when I see it, as I work in sales as well. I was so blown away with Tom's skills, I am of the opinion that Tom should be training all the sales staff in the entire company! You could buy a bed anywhere, but you want that sales person to cater to your every need, and that is exactly what Tom did, while going above and beyond. All of my family and friends as well as I will be buying bed products solely from Tom in the future. Highly recommend!

I had a great experience especially since my kids were running all over the place! Lol! The location was very close to home too. The guy was still very pleasant, professional, and patient. Gave me options and didn't try to push higher price merchandise. I will def be referring friends and family and also returning in the future. Thank you.