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Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Protection 1 Security Solutions
Reviews
Timothy Shepard (12/11/2019)
Be careful when making an appointment with these people. They'll call you to setup something when they don't even have parts on hand, cancel the appointment they made with you without telling you, and then reschedule without consulting you. Make sure your scheduler is not Tammy, she has no idea what she's doing.
George Cluen (11/02/2019)
BEWARE!!! Protection 1 (and ADT) will automatically renew a 1 year contract every year WITHOUT your knowledge or consent. When you go to cancel your service (in my case, 8 years later) they will charge YOU for every month that they don't get to bill you. I called the customer service people and they will NOT waive the fee. I just received a $431.04 bill because they renewed me (without my knowledge) and are demanding payment for the rest of the one year contract. I recommend finding a service provider that Actually Cares about their Customers.
Michael Rogers (02/12/2020)
Rip off artist, they try to get you to sign a 5 year contract for absolutely nothing in return.
Kelsey (01/19/2019)
I’ve been getting calls 2-3 times a day for 2 weeks from their billing dept. I had given them an updated card after mine expired and they didn’t bill it properly. I immediately fixed it, and they said they’d charge me for 2 months ahead of time to get it corrected. I’ve talked to 4 different people that have said they’ve corrected the problem, and I’m STILL getting calls several times a day to pay them. I don’t appreciate being harassed for your billing mistake, just because you didn’t put the correct card on auto pay. No one checks notes and I keep having to explain that I’ve paid up, and each time they’ll say I won’t receive more harassment calls. You’re supposed to keep my house safe, not give me anxiety!!
Jamey Labrum (10/02/2019)
I am beyond frustrated with this company, i will be looking for a new one to use at the apt complex i manage.
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