Argon Technologies Inc.

Been with them for years. Terrible. Only internet I can get. Works some. Not when you need it. They never fix it right.

terrible service. terrible customer service, does not work half the time. but they sure are good on taking my money on time.

Beware of this company!!!!! We disconnected service and was told they would remove their equipment from our roof. Called for months and was told they were working on getting someone out to remove their equipment - weeks would pass and they did not show up. Call after call after call I was told they were working on getting someone out to remove their equipment. Final call I was told it is at their discretion to take down their equipment and they had decided not to remove the equipment. We now have to hire someone to take down their equipment from our roof. They evidently get away with this all the time so they continue to do business this way. Internet service and quality was not good - customer service was non-existent.

UPDATE: They tried today to come get the equipment that has been on my roof since April of last year when my contract ended without anyone being home. The man was nice to call me. thank goodness my dog was out and the gate was locked. When I called to let them know that I was not notified of anyone coming to my house, and I had asked them to come get their equipment last April. Kirstie stated that per the contact that I signed gave them permission to be on my roof without me being home. That contract expired April of 2020. Also before she said that, she stated that they were probably sent by for busy work, since i had not been notified which is it?. This is a horrible company. Since I have been with SHOUT the service is WAY better and the customer service absolutely is amazing!nnWe have had Argon for the last 2years maybe, and yes I can not be thankful enough for the service I receive. (with the exception of these last few weeks) The reason for the 3 stars is because the customer service is horrible. I am a very positive person and give people their kudos when it warrants. I don't understand why you can not get anyone to call you back ever! The voicemail states to receive a call back before 9pm to choose that option, well I do and still get no response. This could be an A+ company with better customer service. People are willing to pay more for better service else where.

This company will offer speeds that they will never meet we have a 10 mb package right now and the most I can get is 1 and that’s on a good day and when we first got it it was Doing fine but then all of a sudden it went to straight garbage and it hasn’t gone back since I guarantee that you will be able to find a good company with good customer support better speed and have no issue for the same if not a lower price than what argon provides absolute joke for a company if I could I would give a 0/5 star review