Map
Detailed Information
- Place Types Electronics store
- Address 2403 W Airport Fwy Suite B, Irving, TX 75062, USA
- Coordinate 32.8385594,-96.9773017
- Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
- Rating 3.7
- Compound Code R2QF+C3 Irving, TX, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Not enough staff only 2 at counter and Monta at door taking names waited 30min. And left came home took care of the problem myself. Monta did say they were not technicians and would google the problem Kidding me. Metro i have had you for many years i don't want to switch. 3/23/2021
Walked in two cashiers each with a customer and a manager with a tablet. Gave my information at the door to check in was told someone would assist me shortly. Another couple came in after me. He takes their information. After waiting for over 30 minutes when the next register opened the manager sent the couple to the register and walks up to me and says IM NEXT and someone would help me shortly. I advised him I came in before them he states NO you didnt. What was the reason for taking information when you diregard who came in first? I WILL NOT BE RETURNING TO THIS STORE!
I would like to compliment Manager Montae for his great on the job training skills and for his ability to make me a satisfied metro pcs customer. I want to give a very very special thanks to Erica for her very very beautiful personality, very well trained and just a wonderful team member to Metro pcs the metro company should be grateful to have a employee on board like Erica she is a asset to the company. Rosie and Victor are also good we'll trained employee's. However Jesus/ Hazislike to lie and play mind games with customers. I do not tolerate games are manipulation. That's totally unprofessional and not good on the job training skills. It should be immediately addressed. I'm a long time valued customer and I didn't appreciate the lies and games he played ion me to address my concerns.
Very helpful and good service never had a bad experience even now with covid and how things have changed. If you need a good phone at good price all unlimited can't go to a better place.
Free upgrade text from metropcs led me to this location as the only corporate store in Irving. Initially got told the offer was online only. I left then read the fine print saying in store only. Went back to be told they don't have any of the applicable phones in stock. Complete waste of time and terrible customer service.
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