Best Buy

Customer Service extremely poor. Best Buy in Moore does not stand behind their product. I bought a $1100.00 TV from them has a big black line going down the center of the TV and because I didn't pay for their extra warranty. All I wanted to do was exchange it. Nope Sorry not doing that here at best buy should have paid more money for the warranty. Any one that reads this Sam's club will always take care of their members no matter what. Especially on exchanges its no questions asked. Guess that's why best buy is hurting for business.

The staff there was great. I had to return an item that I purchased over three months ago but never had the chance to try to use realize that it was not the right type of modem and that it would not work with the Cox system. They allowed me to return it and get the correct one that I needed. Could not be happier. Thank you guys for helping out.

They are the best!! We were looking for a printer which if anyone has looked recently they are completely sold out on almost everything. Davis & the Dept Manager were so helpful even though there was nothing to really sell us but as usual at Best Buy they educated us & were able to find a few online for us to talk about at home.nI love Best Buy because they are friendly & so helpful.

No one will answer the phone. I’ve called and called multiple times today. Why have a phone and number if no one at the store can answer?

Covid-19 clean. Helpful and ready to serve customers. Not crowded