Serenity at Miller-Motte College

I have had a few massages and they have all been really good. i would definitely recommend. Only gave 4 stars because the space is limited but once you're in you won't regret it.

I am a stickler when it comes to customer service and organizations projecting professionalism at all times. However, my venture here was not a success one. I waited for thirty minutes before, I was escorted to a chair for services. Let me not fail to mention, that I had a scheduled appointment for services. Then the young lady that was selected to do my hair, mysteriously got sick, then I waited at least another 30 minutes, before someone informed me of this event. Mind you, I had been shampooed prior to her getting sick and left at the shampoo bowl, with my wet hair exposed, with no towel to cover my hair from drafty air. By this time, I am nerved; so, in theory, I would not recommend this facility for hair care services. But, what I would recommend, is that the college invests in coaching and development in various areas of customer service and that its student are well versed, along with being more respectful in areas of client's time, in regards to continued patronage. -Best Regards-

Don't bother trying to make an appointment here. You'll come at your scheduled time but if they take a late lunch it's out the window. Had an appointment at 1 and they said they had a late lunch so I'd have to come back in an hour. Left and came back and said I'd have to come back in the morning. I have a tight budget and too kids. With paying the babysitter for today and an extra hour I cant afford to come back tomorrow.

Unorganized, but they are very helpful for the few people who helped me, but the unorganized part is a killer

I had a mani/pedi. I was trying to save money. I totally wasted my time and money. I could have went to dollar tree and purchased a polish and done it myself. Very unprofessional. They had very few selections of polish and half of that was dried out. I have heard that their other services were better. But after my nail experience, IllI probably just pay a professional.