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Ashley HomeStore

534 N Frederick Ave, Gaithersburg, MD 20877, USA

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Detailed Information

Place Types Furniture store
Address 534 N Frederick Ave, Gaithersburg, MD 20877, USA
Coordinate 39.147719,-77.209365
Website https://stores.ashleyfurniture.com/store/us/maryland/gaithersbu
Rating 3.6
Compound Code 4QXR+37 Gaithersburg, Maryland,

Openning hours

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 7:00 PM

Photos

Reviews

Aniket Desai (09/09/2020)

Had a great experience shopping quality furniture over the president's day weekend. Even with the 55% sale going on that weekend, the furniture was quite expensive, although we loved the quality of solid wood and real leather pieces. The store is quite beautifully and neatly organized, the staff is very friendly, and we were given excellent service and pricing on everything. Will revisit this review in a couple of years when I would have used my furniture a bit more.nnEdit: 2.5 years checkin. The furniture is still in excellent condition. The best furniture we have owned bar none. We made multiple purchases since then, bought more real leather sofas and outdoor patio furniture. The issue is always delivery time. If you are prepared to wait multiple weeks, you can get great quality furniture. I am satisfied and am a lifelong customer.

Jean Wolf (03/23/2021)

I bought a couch from Ashley furniture store in Gaithersburg almost a year ago. I noticed about six months later there was unravelling fabric below the armrest on the far side of the couch. This is the area where I do not even sit. Even if someone sat there they would not come into contact with that part of the couch.I called them. I went around and around with Customer Service and then with the furniture repair customer service people. The first time they were supposed to come they didn’t show up. The second time apparently they had the wrong phone number. I sent a number of pictures and communicated by email and called repeatedly.nnTheir managers have no authority are are unable to assist in anyway. Their tech repair man finally came but was very angry about having past my place accidentally and having to come back. He was also very upset over his marriage.nnHe repaired the one side of the couch but now I see the other side in the same spot is also wearing out. There is only one person in my household and I am of average size there is no way that I could have done that much waer and tear on this couch. I don’t even have any children. Basically they will just say anything wrong is caused by “customer use “. It’s obviously a defective couch.nnDo not buy anything from this Company !

Sharon Littlejohn (03/31/2021)

They have nice furniture and the manager and staff were great I purchased a sofa they are having a SALE down stairs

Frank Sanders (01/01/2021)

We bought headboard and night stand. Asked if their bed frame would work with the Avocado mattress we were buying. We were told yes. It didn't. Mattress hung over end of bed frame almost a foot. Unfortunately they would not take it back. Therefore be careful on what the sales person tells you. They are only pushing furniture.

Candra Hardy (01/06/2021)

I visited the store for the first time today. I was very pleased with the inventory but not the attire of the staff. Their is a young lady with a sweater that doesn’t fully cover her stomach. And she has a belly ring. NOT BUSINESS ATTIRE! Please address this issue ASAP.

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