Rent-A-Center

This comment is for the location at Bolton Avenue in Alexandria LouisianannLet me first start by saying that the employees in this location are USUALLY very helpful and friendly! I’ve been renting here for at least over a year and have paid off a couple of items! The experience is always good! TODAY after a year from renting from This location..:: I am awed at the experience from today! During the last hurricane here in Alexandria? This location on Bolton Avenue called me and said that an automated payment would not be taken out of my account and they usually are good T doing what they say.... needless to say the next morning they still took out the automated amount and my account was overdrawn! After trying to make a comeback with a 200 overdrawn account.???? Today I went to the store and the STORE manager who looks new was beyond rude!! There was no sympathy!! No one was apologetic!! I had a hundred dollars left to pay off a laptop that I rented earlier this year but now I want to return everything!! I don’t care how much money I lost! I don’t want to spend another dime with these crooks! How sad in such crucial times that we are in ??? That we can be so hateful and so mean to loyal guest!nI myself am a general manager of a business and I will never leave a customer with an unsolved issue, be unapologetic or rude!nIt would be my honor to RETURN EVERY UNPAID ITEM! After one of your employees called me a liar to my face!! I will not be back! Neither will none of my friends! GOD bless you! We will take our business to Conns!

Still waiting for my delivery that was between 2pm -4pm its now 5:02pm no show or call i have to call them and still nothing they keep saying they will be here in a hour then no show

Very friendly and helpful with great merchandise

Excellent sturdy products

Went in to look at washer and roaches went everywhere manager just wiped off avoid at all cost.