Map
Detailed Information
- Place Types Electronics store
- Address 4132 Atlanta Hwy # 107, Loganville, GA 30052, USA
- Coordinate 33.8449387,-83.9086835
- Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
- Rating 4.1
- Compound Code R3VR+XG Loganville, GA, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
I have always had great interactions with the customer service representatives at this store. The last time I was in, Courtney was fantastic, even after a small mishap, she was able to get the issue fixed and kept me in a good mood the whole time. She set me up with a new phone after I shattered Old Faithful, and I really love this new one. She even talked me into buying a tablet for my little one, which I absolutely don't regret. Props to her. Thank you, Courtney.nLove this location!!
Excellent customer service answered all of our questions been over backwards to help I would definitely suggest the store. Thanks guys
Imagine waiting for the associate to be done with their current customer, having never even greeted you, for 30 minutes. Then, imagine them finishing with that customer, and as you start to ask a question, have the associate pick up the phone, hold their hand out to silence you, and tell you, I'm sorry, I can't talk to you right now. That was just now my experience. I've stayed with metro because it's cheap, and I've gone to this location because it's close to home, but good gosh, the service is bad almost every single time. The one time it wasn't bad, the girl who worked there told me she was leaving at the end of the week, because the job was so bad. And there was another time, when I walked in, and no one was anywhere to be seen. After a few minutes of waiting, I heard the back door close, and the current associate walked to the front, and the smell of weed on him was so strong, it made my eyes burn.
I visited the Loganville store on two different occasions. My concerns were met by a team member named Dameon. He was very knowledgeable about the products and services. He resolved my concerns quickly. In a matter of minutes. It would have been sooner if only I could remember my password to Google. Dameon showed patience with me as i was frustrated with the damage I had occurred to my phone.nMy experience was GREAT on each visit. I especially like that Dameon saw me in the parking lot and advised the other staff that when I came in to notify him to assist me since he had helped me previously I did little explaining as to what I needed. Problem solved for me, but as for Dameon, he knew exactly what to do. THANK YOU DAMEON in Loganville for your excellent customer service skills.
Very patient did what they had to do to get their job done. As in most important keeping up customer comfortable not irritated good job!!!
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