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AT&T Store

4729 Atlanta Hwy, Loganville, GA 30052, USA

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Detailed Information

Place Types Electronics store
Address 4729 Atlanta Hwy, Loganville, GA 30052, USA
Coordinate 33.8329396,-83.8860333
Website https://www.att.com/stores/georgia/loganville/122836
Rating 4.1
Compound Code R4M7+5H Loganville, GA, USA

Openning hours

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Anna Attard (04/02/2021)

I cannot say enough good things about Morgan and her team. To say that I had some issues with switching my number from one account to another would be an understatement, but Morgan was phenomenal and did all she could plus more to get it settled. Then my SIM card flipped out at 9pm and she had me come up to the store after hours just to fix it so I would have my phone. She never got overwhelmed when she was the only person there with 8 people standing in line and was always cool as a cucumber and pleasant to each customer. She is one of the best customer service reps I’ve dealt with in a LONG time!! I hope AT&T recognizes what they have in her!!

Biff Condor (01/31/2021)

I recently went to the store to upgrade my phone and had a perfectly working 8 Plus. Wanted to get an iPhone 12 and was told by the associate that it was only $50 total to get an iPhone 11. I specifically asked if there would be any installment payments and was told absolutely not. The best ‘deal’ was on the 11 and not the 12. Imagine my surprise when I get my bill and there are not only installments showed up but I’m only getting a $6/month credit for my 8plus. I called the national line to get it fixed and they said they could do nothing for me. Called the store and was basically called a liar...that their associates don’t make those mistakes and they would stand by them and not correct the issue. Was told that the 12 was actually less expensive than the 11 with the promo they had! WTH!!nnWhy would I ever purchase an 11 over a 12 for more money unless I was told by them that it was a better deal? Where did I get the arbitrary number of $50 unless they told me that cost?nnI am done with AT&T and will do everything I can to tell everyone I know that they are bait and switch artists and don’t care about their customers. They have no desire to fix issues or have good customer service.nnThe worst customer service post sale I have experienced in years

Megan Keating (03/30/2021)

Autumn was amazing and went beyond customer service to help me get what I need. She saved my day. She needs a raise for being really good at her job

Kelley Stone (03/20/2021)

We recently switched over to AT&T. The store manager Morgan went above and beyond for service in helping us get switched over. We went back the following week and our experience with Jennifer was excellent. These women provided service so far above norm that we had to share.

Altravion Barnes (03/27/2021)

Morgan was absolutely amazing I went In knowing I wasn't going to get the help I was looking for but Morgan was patient, knowledgeable and informative and helped resolve my issue with great customer service she is a great asset to your team! GIVE HER THE BIGGEST RAISE YOU CAN!

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