Crate and Barrel

Excellent customer service. We had such a great experience with Hillary. She was so patient and informative. We really appreciated her relaxed approach to helping us make our decision. Thanks!

My girlfriend and I came looking for new glasses and a few other items this past weekend. We walked every inch of the store just to see what was new and see all of their glass options as there are multiple display's. Sadly, we had many of the ladies who work there look at us but not one person said hello or tried to help... we were in the store for 45 minutes and I am 6'4 pretty hard to miss. Left a bad taste in our mouth so we went elsewhere to look for glasses. Well after a day of searching we found out they had other glasses in stock that weren't on the floor and it was the original glass she was after.nnWe figured we would give it a go and go back to see if it was better and if not we were going to order offline so they didn't get a sale through their store. Well to our suprise we walked in a little more dressed up the second time from our 11am gym wear and we had 4 employees within 30 seconds ask us if we needed help and two employees successfully got our glasses from the back while selling us on 4 others and made us rethink how the morning trip went so wrong. How we wasted a whole day searching through countless stores to end up where we started the day. I feel often at the Avalon if your not sporting jewelry with your gym wear they aren't helping you or dont think you have the money for all the upscale stores. Wearing dress clothes all week stinks so the weekend is for loungers while I have to deal with shopping.

Watch out for the mask police at the front counter. My wife and I were shopping here last weekend with our 1 year old. I was the one taking care of the baby and she was shopping. I hope people know this but I guess the employees at this establishment don’t know. Holding a baby while I’m wearing a useless mask is always going to lead to the baby tugging, pulling it down, or ripping the mask off. I guess you all know where I’m going with this. Women working at this place are so underpaid and are always in a miserable mood.

Great selection and good service...what more do you need!!!

Lovely merchandise... sales people not so lovely.