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Detailed Information
Openning hours
  • Monday 10:00 AM – 7:00 PM
  • Tuesday 10:00 AM – 7:00 PM
  • Wednesday 10:00 AM – 7:00 PM
  • Thursday 10:00 AM – 7:00 PM
  • Friday 10:00 AM – 7:00 PM
  • Saturday 10:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Reviews
Barbara Shearer (01/25/2021)
Beware of defective furniture returns/exchanges! Not specifically Avalon, Pottery Barn as a whole. Ordered four chairs, one is defective and needed to be exchanged. Can't be returned to the store. They don't provide packing materials (boxes discarded in December). They won't process the exchange until they receive the defective product back, so I'm without a kitchen chair for weeks. Won't allow me to purchase a new one and authorize free shipping or reimburse shipping costs (since it's a replacement after all...). The worse customer service for a defective product. Most companies would ship the new item, allow you to use the new box to return the old item and credit when item is received back. Most companies would allow you to return to the store, that's part of the reason I chose to do business with a company that has an actual store. Buyer Beware.
Mohammed Ali (03/07/2021)
Due to covid I brought back some items passed 30 days, unopened and with receipt. Manager Nicole told me Pottery barn will not even give store credit! She told me I would have to buy something same day and those items would be final sale. She is extremely condescending, and bitter, does not belong in the retail world. Nicole if you don’t love your job just don’t come to work. I did not have time to waste and argue. If this is really Pottery Barn policy it’s not acceptable.
Jeremy Porter (01/19/2021)
Dealt with Richard the manager and Tricia one of the sales agents at this store. They took great care of me and salt some challenges that they didn't have to. Great store great people.
lynette jaillet (12/01/2020)
The designers are wonderful in every way. The staff helpful and very friendly, very important to all that walk in the door. I love pottery barn spent many hours in the Lenox store, and very excited to now live near the Avalon location ud83dude00. I just love to wander in pick up a few things or redo my bedroom.
HONGTAE CHOE (02/15/2021)
Big fan of potterybarn and I realized that pop up brach discount season deal is better than black Friday. Unfortunately, I missed the October store discount sales chance and I still waiting for the 2021 brach store sale once agaib.
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