Map
Detailed Information
- Place Types Electronics store
- Address 5982 Roswell Rd, Sandy Springs, GA 30328, USA
- Coordinate 33.918472,-84.3819156
- Website https://www.t-mobile.com/store-locator/ga/sandy-springs/roswell
- Rating 4.1
- Compound Code WJ99+96 Sandy Springs, GA, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Whew! This location is way better than it used to be. I was hesitant to even stop by, but I had several questions before I decided to upgrade. I was immediately helped by Jalen (I think) when I walked in. He was so friendly and helpful. Anything he couldn’t answer for me, the manager, Chanel, jumped right in and helped. She really made me feel like I got a great deal at the end of the day. As long as they’re still there, I won’t have a problem coming back to this store when I need something :)
I have been a customer with T-Mobile for over 6 years now and I have ALWAYS dreaded going into the store because no one ever knows what they are doing. This store has certainly changed my perspective! Chanel and Leo provided a welcoming experience as soon as I walked through the door! Chanel was able to explain to me the ins and out of changing my plan and what to expect. I appreciate all of her insight. In my past experiences, no one has ever given me a real perspective of what to expect when making any changes to my plan but she was awesome! THANK YOU, SANDY SPRINGS T-MOBILE!
I went in with a bill I totally didn’t understand after traveling outside the county and the manager Chanel was so helpful! She explained everything to me and helped me update my plan so I now get free WiFi on my next flight! She also helped me get a new tablet for free!! Will definitely be back in the future! She made going to a phone store easy and stress free!
I came in to inquire about getting get my son a new phone for Christmas. I was helped by Chanel who I believe is the store manager. She told me all about the new iPhone 12 Pro Max trade in promo and also found ways we could save money on bill. We ended up going with 12 Pro Max. I went in thinking I was going to be heckled but was met with super fast and super friendly service. Definitely coming back if I need to add more lines or need to troubleshoot. The atmosphere of this store is definitely a breath of fresh air compared to the others I’ve been to.
The customer service here was really great! Chanel helped me out and she was so sweet and attentive! I had such a good experience with her and highly recommend!!! I will always go back to her! All in all, GREAT customer care and services!
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