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T-Mobile

6655 Tara Blvd Suite 201, Jonesboro, GA 30236, USA

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Detailed Information

Place Types Electronics store
Address 6655 Tara Blvd Suite 201, Jonesboro, GA 30236, USA
Coordinate 33.5726466,-84.3727262
Website https://www.t-mobile.com/store-locator/ga/jonesboro/tara-blvd-m
Rating 4.1
Compound Code HJFG+3W Jonesboro, GA, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Brontasia Drisco (02/09/2021)

This store was welcoming and they practice social distancing. My rep was a sweetheart. She greeted me with kind words and acknowledged my problem! I think she said her name was Lucia. She made it personal and we had a lovely conversation about nails and makeup. I will definitely be coming back for that upgrade!

The ClapBack king (03/21/2021)

I experienced the longest wait ever in customer service 2 hrs to get a Device upgraded. Once this was done the “Sales assistant manager “Sonya” offered to add an additional line on my account which I refused due to already upgrading to the iPhone ud83dudcf1 12 pro Max. When I got home and checked my account she had fraudulently added the additional line without my consent. I called customer service and reported the incident and this store location as fraud. I warn anyone who goes here check your T-Mobile account before and after you leave to make sure that she hasn’t added things without your consent. They make you wait long in the store to figure out ways to scam you. Be mindful

Efrain Aguilar (04/08/2021)

Lucero was extremely helpful. She answered every question I had. I then had to run a quick errand that took no longer than 25 mins. Before leaving, Lucy told me that when I came back, she wouldn’t be there anymore but Tonya, the manager, was up to speed and could complete the process. Long story short, Tonya ignored me, didn’t attend me and just told me that I have to come back tomorrow.

Jose Torres (02/07/2021)

To be specific there is a young Hispanic lady , she wears the huaraches and clearly does t know what she is doing .nnAlso no one greets the customers here, they walk in and the employees don’t even acknowledge your presence ,nnPlus the wait time for each customer is over 45 minutes each ,nnMaybe they are understaffed , I’m not sure.nnBut that is no excuse on not treating us customers not respectfully,nnWe are the ones giving our money for your service ,nnNo one appreciates an employee with attitude problems .nnTeach these employees more , they all call 611 t turn on a phone line ,nnNo one ever knows what they are doing , and they are always calling experts for knowledge .nnTrain these employees better .

Leslie Osorio (02/09/2021)

Everyone was welcoming and polite but Abril is fantastic ! She helped me and made the process easier and understanding, answered all my concerns. I walked out with a new phone and everything I needed to know. Definitely recommend!

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