Quality Pawn & Sales

Suggestion to the company:nIf you do not have the correct item do not advertise it. Do not send something to a honest paying customer that that honest paying customer did not pay for. Its wrong. Nothing right about it.nnSuggestion to possible future customers:nI have never written any reviews on any company. Online or not. Yet I feel very much compelled to do so given this unfortunate circumstance. Please pay very close attention to the items received after you have purchased them from online companies. Especially from companies such as this.nnBy far the absolute worst online purchasing experience I have ever had. Very much unprofessional and dishonest. I had recently purchased a 55-250 mm zoom lens for my Canon M50. The lens is advertised, on the site, as the IS STM model. The item in which I had received is in fact the regular IS model. The lens in which I had received has noticeable distinct differences on the item itself. The most noticeable being the word Image Stabilizer, in bold letters, posted in the middle of the lens case. The IS STM model that was posted online says, in bold letters, CANON. This does not seem as a honest mix up on behalf of the company but rather the company hoping that the one who purchases the item wouldnt notice, pay attention, or simply not mind. But its wrong. It is a inconvenience to me, customer to have to go through the hassle of mailing this item back in order to receive a refund for an item that should have never been sent to me. I would have to wait, now, in order to repurchase this item for projects that I needed it for now.

I love to shop and do business with Patricia, Andy, Connie, and the rest of the staff at Quality Pawn. If you can't find what you're looking for, they're happy tyhelp find the items you wantThanksbfor being the great people you are. On a scale from ,1 - 10, I'd rate y'all 10Lynn Ward

I bought a ring from quality pawn online they were fast, friendly and accurate. The ring is beautiful and I am so happy, I cant wait to get it sized. Ty guys. Great bday

Very personal and cares about what someone needsnYes I do I have been doing business with them for yearsnI had bought this and other things from the store at very good price

Great shop! Love their jewelry selection. Staff is super nice and accommodating!