Natural Therapy & Spa

I got this as a gift. It was always hard to get ahold of this place. When I finally made an appointment it turns out the website had the wrong address . The lady did not accommodate me or was very helpful . I am not going to this place at ALL. I DONT suggest this place to ANYONE. ud83eudd2e

Open in AppnBacknCathy B.’s ReviewsnNatural Therapy and SpanNatural Therapy and SpanSkin Care, Acupuncture, Massage Therapyn3/20/2018n1.0 star ratingnI'm sorry to have to leave such a poor review, but my experience at the Natural Therapy and Spa was the worst massage and the most unprofessional service I have ever received. First, the address was changed without any prior notification, since my appointment was never confirmed. There was no forwarding address left at the advertised location. Also, I arrived early for my appointment to fill out any required paperwork, but my massage still began 8 minutes late. In addition, my massage was interrupted twice so the therapist could attend to someone else.There are no actual individual spa rooms, so noise can be heard over the top of the partition. The lighting for these rooms is general fluorescent office-type lighting, which is very bright and does not promote relaxation. Also, the room temperature was very cold. When the therapist came in to give me my massage, I specifically asked if it was going to last 60 minutes and she assured me that it would. Ultimately, she stopped 10 minutes early and did not add any time for leaving twice. I told her that I had set my phone timer and she actually picked up my phone without my permission. There was also a clock on the wall, so it was quite apparent that my massage did not last one hour. I was actually more stressed when I left than when I arrived. I even checked the reviews for this establishment, which sound so nice. I have a feeling that these were somehow staged. There is no way that anyone could feel relaxed in the midst of noise, bright lights, interruptions, and poor ability

despite the difficulty of getting in touch with them at first, once I did, I have had 2 great massages there so far. Professional and soothing massage. The gentleman does need to learn people communication skills (I suggest he remind people to use bathroom facilities first, drink plenty of water afterward, etc). But he gave a great massage.

Had a great experience and the price was good as well. Will be back for sure. Comparable to any massage I have gotten anywhere else, except you aren't paying for atmosphere of a massage envy or fancy chain. Just depends on whats important to you, personally, I go for a good massage. Would highly recommend.

Terrible service,customers service, rude and very unprofessional appt was @10 no one was there till 10:30 didn't try too accommodating with anything first it was the old address then they were late for my appointment and i arrived 15 mins early i would never recommend a place like this especially being its privately own!!! Seem they wanna handle you any kinda smh