KOHLER Signature Store by Keller Supply

It's a great showroom though our experience with Janelle and the management of this store was simply put unacceptable. We dropped over 15k for materials only to find out that the follow up when it came to providing transparency and being upfront with us or our contractor on materials availability was completely lacking. We called numerous times to find out delivery times only to get different stories from Janelle, the manager, and their regional manager. Nobody owned the issue or wanted to solve the problem. Let's put it this way, you'll get better customer service from Amazon for a $5 widget than you will from this location.

Need 3D metal printed faucets? Or, water filled vanity lights? Of course you do, Kohler signature store is the place to go for this and more... Bought my Alexa enabled water park of a shower here, and bluetooth heated bubble bathtub (K-1967GW). Very helpful team of staff at the store. Have worked with Sandy, Janelle and Rhe. Great communicators. There was some delays during peak COVID period, but that's totally understandable.

We had a wonderful experience working with Sandy at the Bellevue Kohler Signature Store with our master bath remodel. Sandy suggested changes to the lay-out of our master bath that made a huge difference. It took our master bath remodel from nice to over the top. Anyone that sees the bathroom always comment that it is the nicest master bath that they have ever seen. All the Kohler products are such high quality. Every time I walk into my bathroom, I get a happy feeling.

We had a very good experience with the Kohler Store in Bellevue. It was so nice to go in and see models and samples arranged in the store instead of just in a catalog. We worked with Sandy, and she was very helpful in completing our full master bathroom remodel. She helped with picking out tile, vanities, countertops, shower design, the tub, all fixtures, and even the paint color for the walls. We are very happy with our spa quality master, and the quality of the Kohler products.

My husband and I would like to give a huge shout out to our wonderful Kohler consultant, Jill Lee! Feeling overwhelmed with the remodel of our 25 year old home, Jill was professional and patient as we made many decisions from our kitchen to our bathrooms. We can't wait to see everything in its place! Thank you, Jill!n~Casey & Lisa McLaughlin