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Magnolia
Magnolia
Reviews
avidfisherman7546 (04/21/2019)
Magnolia used to be great before it merged to Best Buy location. These sale associates seem to judge you on how you dress or look. There are time when they don't bother to greet, may be I was too casual that day. Don't like the service here at all.
Gaurav Garg (06/27/2016)
I had setup an appointment with this store for a custom home theater install. I was planning to buy a projector, a screen and surround speakers. The sales agent told me I had to pay $100 deposit which will be credited towards parts and labor. My card was promptly charged for $100.nnOn the day of the appointment, nobody reported nor there was any communication. I spoke to three different people at the store including a manager Chris L. None of them had any idea what was going on with my appointment. When I asked for the refund, they told me there was no record for the transaction.nnAfter several minutes of frustrating discussions, Chris finds a second invoice for the deposit and promises to refund the deposit. Its 3 days since I spoke, no sign of my refund. Absolutely unprofessional and zero accountability!
Karen Loomis (05/19/2018)
After my last experience I told myself I would never go here agian. It had been several years so I thought it would be safe. I walked in and the same sales person was there. I gave him a chance and he was arrogant and rude. Nothing had changed!!! I am done with this store.
Shea Whitcomb (07/27/2018)
Just walked in to wait 15 minutes before someone acknowledged me. Once they did, they seemed apologetic not that they had made me wait, but more that they only had a projector starting at $1800 and must have thought I couldn't afford it. I never asked about price, I asked about size and quality. Bad service, don't profile people based on walking in with a t-shirt and shorts on during a 95 degree day. I guess I was dressed a little nicer the day I bought my 65 inch TV from them.
A W (07/02/2018)
This experience was almost as bad as it could have gone. Don’t go in on the weekend, some of the staff seems pretty autopilot and perhaps they just want to get off and relax instead of solving your media problems.nnOnce you pay, the help stops. And if your box is missing pieces, prepare to be greeted with skepticism, bad manners, and condescension from the phones all the way to the lair of Magnolia.
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