Map
Detailed Information
- Place Types Electronics store
- Address 213 Bellevue Square, Bellevue, WA 98004, USA
- Coordinate 47.6163452,-122.2043274
- Website https://www.apple.com/retail/bellevuesquare?cid=aos-us-seo-maps
- Rating 3.4
- Compound Code JQ8W+G7 Bellevue, WA, USA
Photos
Reviews
Shout out to Herman, Erik, and Jazzy at this store! They were all so kind, patient, and had a wonderful sense of humor. There were a large number of people waiting, but they took the time to answer all of our questions and took great care of us. Highly recommend this location!
They enjoy keep you waiting. It is a privilege they gave you to shop in their Apple Store that you as a customer should have never entitled to, but they gave it to you...nn3 days latter:nnToday is the new low, my trade in was not processed for 3 days, and I would like to drop by to ask about what happens with my trade in. The sales at the front door did not even want to stop her steps to talk to me and simply ask me to join the queue if I have any question.nnMaybe I am just a worthless customer whose time is not important after I made my last purchase.
I placed an online order and was intrigued by the option of same-day courier delivery for $9....within 2 hours. Being that this was a gift for my wife and I didn't want her to wait/wait to have it delivered when I am not home, I went for it and I am so glad I did!nnI placed the order around 2:15PM and I had the phone in my hand around 4:40PM on Saturday. Super smooth. Highly recommend if you're buying online from Apple near Bellevue if you want it on the same day!
Though the store is pleasant and people who work there are kind, Apple Care is treated as a joke at the repair level. Their customer service is abrasive and combatant. They won't even allow you to talk to give a complaint about the service they are giving, which is substandard at best.
Worst customer experience - Apple treats its customers like nobody.nnI arrived at 8:43 PM to return an unopened iphone, and there was only 1 person in line and almost no one at the store. The store was supposed to close at 9 PM. I was received by a specialist at 8:44 PM to begin process the return. At 8:45 PM, for unknown reason, their online system started to shut down, and the store couldn't do anything about it. I was then asked to come back tomorrow instead. What kind of service is this?
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