XXmaps.com

Home United States Nebraska Massage Envy

Massage Envy

1303 S 72nd St Suite 208, Omaha, NE 68124, USA
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 10:00 PM
  • Tuesday 9:00 AM – 10:00 PM
  • Wednesday 9:00 AM – 10:00 PM
  • Thursday 9:00 AM – 10:00 PM
  • Friday 9:00 AM – 10:00 PM
  • Saturday 8:00 AM – 8:00 PM
  • Sunday 10:00 AM – 6:00 PM
Photos
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Reviews
sharrell watkins (03/22/2021)
The service was great but when it was time to pay I felt as if the front desk receptionist didn’t explain the membership program from the beginning very well. After signing she then explained to me that I would be locked in for 12months in a contract and I wasn’t to pleased about that. Being that was my first time and I felt that wasn’t right because everyone doesn’t want to be locked into something because financial things can happen especially the way the world is today.
Allie Bartley (12/30/2019)
I booked a couple’s massage for a birthday gift. I chose Massage Envy because I felt that by being a chain would allow greater flexibility and higher standards. During my initial phone call to schedule the staff member provided me a time for my massage and then later had to cancel my morning time and adjust to an afternoon time because they did not have therapist available for a couple’s massage. Prior to our appointment our couple’s massage had to be cancelled by Massage Envy because one of the therapists called in the day prior to our massage. The staff called and informed me that only one of us would be able to receive a massage on our scheduled date. I understand that things happen in life and people get sick, etc., and are unable to make it to work. However, I felt as though massage envy did very little on their part to assist me. Massage Envy expressed to me prior to scheduling the need to cancel within a certain amount of time or else they would charge me the full rate. I feel as though they should also have to abide by such standards for their paying customers in regards to cancellation. All in all it was a very poor experience from a customer service perspective and I will only use local massage clinics in the future.
Kaylin Corbin (03/03/2020)
My boyfriend and I went here for our anniversary and signed up for a membership. The massages were great, however, when we signed up we were told we could cancel at any time. We tried to cancel a couple months into our memberships due to financial reasons and we’re told to send an email to another website and they would cancel for us. I emailed them 5-6 times without any response. Come to find out we can’t cancel them until we’re a year into our memberships, however we weren’t told this when we signed up. We were told we could cancel anytime, which is why we signed up in the first place. So we’re now stuck in a contract we weren’t even told about. So basically, don’t sign up for this unless you’re ready to be lied to and charged for a year.
Robert Friedman (01/19/2021)
Update: another major failure. The therapist thought I had travelled internationally. I travelled domestically and drove from FL to NE. I barely got out of the car. Regardless, the therapist didn't want to proceed with the session. There were no questions about travelling domestically. Even after the manager clarified this with the therapist, the therapist was “spooked” and did not want to continue with the session.nnThis place is hit or miss. I’ve great experiences here with professional therapists and on multiple occasions my therapist was “sick” to me later finding out they actually quit. The locations never have floaters who have availability and this when my appointment is cancelled, I can’t get another one for that day. My schedule is tight and finding another time is difficult and it’s s major let down when this occurs. This doesn’t discount the work the therapists are doing is anything less than great. But cancellations are common. These locations have a hard time retaining staff and have a hard time keeping to their appointments. It’s majorly disappointing. I will be cancelling my membership with them.
Nathan Schutjer (02/14/2020)
After discovering some charges on my card from massage envy, I had called about trying to solve this through a refund or even getting the sessions. They had said no because the account was closed. Not very helpful or professional. I would definitely never use this place or recommend anyone to go here as they don’t know how to handle customers.
Similar place
Glow Up Esthetics
901 Rio Grande Blvd NW Suite G-156A, Albuquerque, NM 87104, USA
35.1030749, -106.6722237
+1 505-720-3981
https://square.site/book/N770KS9EWCHTH/glow-up-esthetics-llc-al