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Pottery Barn

120 Regency Pkwy Suite 160, Omaha, NE 68114, USA

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Detailed Information

Place Types Furniture store
Address 120 Regency Pkwy Suite 160, Omaha, NE 68114, USA
Coordinate 41.2593154,-96.0713484
Website https://www.potterybarn.com/stores/us/ne/omaha-regency-court/
Rating 3.7
Compound Code 7W5H+PF Omaha, NE, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 12:00 – 5:00 PM

Photos

Reviews

Sean Davenport (02/04/2021)

Typically we order on line; however, we do stop in here at least once a month to see what new items are available. We have not had a poor experience with PB in the many years we have been a customer. If you watch sales on line, many furniture items are comparable to local furniture stores; however, the quality is significantly better.

Heidi Bachenberg (02/24/2021)

Employees very nice and helpful

Joel Lavelle (12/03/2019)

Horrible store...Chip is out on my card, waiting on replacement, so in the mean time doing the “insert 3x and then swipe”. Well, they won’t do here & wont physically punch in the number. So i left and while sitting in my car, I found the exact same item on amazon for $10 cheaper and it arrives in two days.

Michael Scott (12/05/2019)

This company has the worst customer service out there. We ordered some patio furniture months ago. They would tell us it was going to be delivered by a certain date then the order would get pushed back a month, then another month. You call them and they have no idea where your order is or they just hang up on you. Hung up on us twice! We had to cancel part of our order because we could not get an answer when it would arrive. We have asked a manager to call us back but have heard nothing. A company this size and buying power should not have issues like this. We will never order from them again. I wish I could give zero stars!!!!!

Angela Emerson (12/08/2019)

Terrible customer service. Ordered a mug over a month ago still haven’t received it. They kept pushing back the delivery date. Called customer service and waited for a long time on hold. Once I spoke to someone, they hung up on me. I then had to call back to only be put on another long hold. This time a lady named Ebony helped me. She was extremely rude and never once apologized for our item that apparently was in stock but never shipped. When I asked her what they were going to do to make up for their mistake she responded by “What do you want us to do?” Seriously? Was really disappointed with the experience and will never order from them again!

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