Map
Detailed Information
- Place Types Electronics store
- Address 2109 W South Blvd, Troy, MI 48098, USA
- Coordinate 42.6215139,-83.1719488
- Website https://locations.tccrocks.com/mi/troy/2109-w-south-blvd.html?y
- Rating 4.9
- Compound Code JRCH+J6 Troy, MI, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
Go here! Unmatched customer service! Marcus took such great care of us! We are a family of 4 and all came in to get new phones. He was the only guy working and we watched him seamlessly juggle a dozen customers at once while treating everyone with the utmost respect! We were so impressed! I won't go anywhere else as long as Marcus is there! :)
Today I had the pleasure of working with one of the most pleasant Verizon representatives, he was professional, knowledgeable, and very helpful. I have nothing but good things to say about this location, they always help me in the best way they can, and go above and beyond to make sure I feel comfortable with everything that was happening, there was no problems with my data transfer, which was important. They even let me check and make sure all my devices data got switched to my new device. Side note there was an older gentleman in front of me that needed extra help with things to get his device up and running to use it properly, instead of the representative shoving the older gent to the side to help me, he helped him with all the questions until the older man was done. I really appreciate the level of professionalism and courtesy that this shop shows to their customers.
I really appreciate the friendly and thorough service from the staff here. Very competent and easy to work with. I upgraded 2 phones and was in and out in less than an hour. Very safe for Covid too, with distancing measures in place. I especially liked the 'name your price' accessories and cases they display.
Diana and her coworkers provide everyone with fantastic customer service. I recently ported over our family lines and devices to Verizon and Diana made sure we were 100% satisfied every step along the way. Even going the extra mile to root cause and determine my new phone was defective and immediately swapped it out for a replacement. I’m sure others would have quickly dismissed it as not their issue and directed me to online tech support. I really appreciate their passion and desire to help their customers!
Kal was great! Super knowledgeable, personable and patient! The customers were so comfortable around him to ask any questions about their phones and tablets..almost as if he was their best friend in the phone world! Great service!!! Highly recommend!
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