Map
Detailed Information
- Place Types Bakery
- Address 922 S Rochester Rd, Rochester Hills, MI 48307, USA
- Coordinate 42.6690669,-83.1352049
- Website https://www.cookiesbydesign.com/locations/michigan/rochester_hi
- Rating 4.4
- Compound Code MV97+JW Rochester Hills, MI, US
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 10:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Extremely disappointed. Ordered on August 19th for a delivery on August 30th for daughters birthday. It did not arrive on her birthday. Suppose to be delivered today. Talked to customer service which wasn't helpful at all. She just stated that it was delayed and there was nothing they could do. I paid 16.95 plus a 3.00 service fee for delivery, on top of the cost for the cookies. Not sure I will use this company again for the lack of compassion.
These are the best cookies ever.nI remember my first bouquet.nSomeone sent me a basket in the hospital...nI lived on these.nHospital food? Not so much.nThey have coffee mugs with cookies, baskets, whatever your budget allows.nI have sent several baskets to friends and family.nWhen my dad had surgery, I sent him a basket and it was so unique. It was cookies that looked like Teddy bears in scrubs.nI wanted to buy my own franchise, but I am now unable to work due to my disease.nI still stop when I'm near a shop and buy cookies because they're not just beautiful, they're really good ud83dude01nI'm sure they do something special for Valentine's day.nWaaay better than flowers.nBelieve me...
I don’t even live in Rochester anymore, and this is still my go-to place for special occasion cookies. One time they were able to pull together like 60 cookies I needed for the next day (individually wrapped even) at a reasonable price and as always, they were delicious!
Cute and thoughtful, cookies were terrible. Sugar cookie was dry, chocolate chip cookies tasted like coconut and were super oily, snickerdoodle was like oatmeal. I wouldn't recommend this place.
I can't speak for the product as my wife was the one that received the cookies but as for the service, I ordered in the early morning for same day delivery. It seemed to be getting late in the day and my wife still hadn't received it so I called up to see what the status was. The lady I spoke to was very helpful and pleasant to speak with. She apologized for the delay as they were unexpectedly short handed that day but was pleasant to talk to and seemed genuinely concerned with making sure my wife got here delivery. She was more than willing to call the delivery person to see the status and said if for any reason it didn't that they would make it up to me in some way. The cookies did get there and my wife loved them. But I most appreciated the lady doing anything she could to make sure I was happy w/ the service. I wish I remembered her name so she could get the kudos she deserves.
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