Home United States Washington U-Haul Storage of Longview

U-Haul Storage of Longview

364 Oregon Way, Longview, WA 98632, USA

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Detailed Information

Place Types Moving company
Address 364 Oregon Way, Longview, WA 98632, USA
Coordinate 46.1205979,-122.9456602
Website https://www.uhaul.com/Locations/Truck-Rentals-near-Longview-WA-
Rating 3.9
Compound Code 43C3+6P Longview, WA, USA

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Reviews

anxietyislandllc (05/12/2020)

I showed up, got a hitch for my Toyota Sequoia and rented a tow trailer. Connie, the counter person, was amazing! She assessed my needs and I was on my way to Seattle and back with a riding mower and pressure washer on board. It was all easy as pie! Highly recommend this place!!!

David Fox (07/05/2020)

I attempted to rent a truck from this place and had my licensed friend with me to drive the rented truck.. because my friend had driven for somebody else long ago, and they returned it late, I was made to pay $170. to cover those late charges.. Why wasn’t the credit card who rented the truck charged for the late fee?? Why should the driver be responsible if they weren’t renting the truck?? I honestly feel that they are double dipping on the charges and pocketing the money.. When I expressed these concerns to the manager she told me that she would blacklist me in their computer to make sure I could never rent a truck from anyone ever, unless I paid said charges.. I have reported it to uhaul corporate, but I would avoid these rude unprofessional arrogant and felonious scammers at all costs..

Chris Daley (05/28/2020)

Staff were utterly unable to comprehend why someone in the COVID-19 vulnerable group wouldn't want to come into their office for a simple rental that could have been done kerbside. Despite their protestations that they were fully compliant with social distancing requirements etc, the only employee I saw wearing a mask was the manager who came outside to talk to me. She didn't seem to understand how far 6ft is and became visibly agitated and confrontational when I asked her to keep her distance. I've used Uhaul for literally decades, both here in the US and globally but since they've demonstrated they have no concern for the health and well-being of their customers or their staff, it would simply unsafe to continue to do so.

Doug Hill (03/26/2020)

I made an appointment a week prior to have a trailer hitch installed. I arrived on time and she had no idea what i was talking about. She said hitch hadn't even shipped yet. Why do they make appointments if they are not going to honor them? I cleared my schedule and made a special trip into town for nothing. What a joke of a business. Not good customer service at all. They should have called the day before to let me known parts had not arrived. I won't be back and won't recommend this store to anyone else.