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Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Verizon Authorized Retailer – GoWireless
Reviews
Ken Miller (09/16/2020)
I switched over to Verizon phone service today because it has a much better signal wear I live. I met Caitlin who helped me do that. I am not exaggerating when I say she is the BEST person at her job that I have ever met. Her boss should know he should give her a raise so she stays with him because if I had a business I would try to get her to work for me. So fast, friendly and covered everything I needed. I’m pushing 70 and not the tech kind of guy, but she made the transition painless. Actually she made it fun. I would highly recommend the Longview store and especially Caitlin!!
Randy Rambo (11/20/2020)
Kayla gave fantastic service and got me all set up with my new chromebook!
Marie Moore (12/01/2020)
Had the issue with my phone fixed , but catilin was not friendly, the whole time I was there she seemed as if I was bothering her even though it wasnt busy.its worth the extra miles to drive to kelso to get some good customer service
Lisa Nerkowski (07/21/2020)
I went into the Longview WA store very stressed out. For some reason I could not plug in and charge my 4 month old phone. Then I met Abbi. She said something is probably lodged in the port and looked inside with a flashlight. Abbi found a small piece of plastic that comes adhered to phone lodged inside. She removed it and the problem was fixed. Abbi was so kind and patient with me. Then I asked about something called wireless charging. Abbi patiently explained what that meant, and then I purchased the wireless charger.
larissa letourneau (10/27/2020)
Love verizon. This store however, lacks some professionalism. Caitlyn and Abbi were working when we came in to upgrade our phones. Unfortunately we forgot that Washington state has taxes, as we live in Oregon. So we backed out. I apologized, we explained taxes. Forgot. Our bad. Attitudes changed real quick when we said no thanks. Guess we aren't worth their time and courtesy if we aren't purchasing through them. They never reactivated our old phones. Tried calling the store...no answer. We had to call customer service the next day to get the phones back on. Not professional at all. Watched several people come in and out with issues on this store while waiting. No thanks. Giving Verizon a bad name ladies.... FYI, St Helens, OR Verizon Wireless store was more than courteous, got our new phones, same day, no fees. I would recommend St Helens store anytime!!!! Have a good day all!
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