Home United States Illinois Sam Ash Music Stores

Sam Ash Music Stores

1305 W Dundee Rd, Buffalo Grove, IL 60089, USA

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Detailed Information

Place Types Electronics store
Address 1305 W Dundee Rd, Buffalo Grove, IL 60089, USA
Coordinate 42.1378475,-87.9871988
Website http://locations.samash.com/il/buffalo-grove/18/?utm_source=Goo
Rating 4.9
Compound Code 42Q7+44 Buffalo Grove, IL, USA

Openning hours

Monday 12:00 – 7:00 PM
Tuesday 12:00 – 7:00 PM
Wednesday 12:00 – 7:00 PM
Thursday 12:00 – 7:00 PM
Friday 12:00 – 7:00 PM
Saturday 12:00 – 7:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Dreadnought McMurphy (04/13/2021)

I’ve purchased 3 guitars here and traded in 2 others, as well as 2 amps and various other gear. Each time I was impressed with the level of customer service I received. On my most recent visit, the salesman I worked with (Matt) was a good example of this: friendly, polite, made suggestions to help me decide what to get without being pushy or trying to up-sell me, and honestly worked with me on a trade-in to get the best deal I could. I always get the feeling that these are fellow players and music enthusiasts who genuinely want to make sure that their customers are satisfied. This is a sharp contrast to Guitar Center, where I’ve often been ignored or treated with disinterest. Sam Ash’s prices are comparable, and while their selection isn’t as big as GC, it’s not at all bad, either. On this most recent visit, I was hoping to try out one of 3 Telecaster models that I had my eye on, and they had all 3, plus several more. The Buffalo Grove, IL location has come through every time. This is how you get and keep customers. Well done.

Serina (04/04/2021)

First time visiting Sam Ash and it was the best experience I've ever had in a retail environment. Erik was the employee that helped us and he was so friendly, knowledgeable and patient. He needs a raise right now! We were looking into an electronic drum set and he took the time to explain everything to us and really helped us make a decision. We will always come back here for our music purchases!

Janet Hauk (10/04/2020)

I went to Guitar Center to buy a guitar. They didn’t give me the time of day. I googled Sam Ash and went there. The customer relations was awesome. I was greeted at the door and Matt was very helpful. He spent time with me to show the differences. I ended up buying a Takamine acoustical electric. I’m impressed and will refer them to everyone I know.

Andrew Eaton (12/17/2020)

I’m only giving this store five stars because I can’t give it six. The service is top notch, everyone is friendly, and it’s worth going just to listen to Doug tune & play guitars. Highly recommended.

James Pier (01/14/2021)

I went in to sell a Roland Cube 40 XL. I didn't expect much for the amp and was satisfied with their offer. They tended to me right away and, although I was waiting for a bit to get things processed - maybe 20 - 30 minutes? Idk I was mesmerized by the guitar walls - they were very polite and got me through as quickly as they could. Music stores usually have pretty lean staff so it's reasonable for things to take a bit when there are multiple customers in the store. Regardless, I've been to this location several times and the staff are always super nice and helpful. Their selection of guitars and amps is pretty good too! I highly recommend.

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