Map
Detailed Information
- Place Types Electronics store
- Address 21 River Walk Mall, Charleston, WV 25303, USA
- Coordinate 38.366302,-81.70961
- Website https://www.t-mobile.com/store-locator/wv/charleston/river-walk
- Rating 3.3
- Compound Code 978R+G5 Charleston, WV, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
If you shop this store ask for Summer. She is a very knowledgeable sales lady and she takes the time to explain everything to you. She is excellent! She didn’t receive commission on my sale and she still took time to explain everything and helped me with my phone. To me that’s excellent service! It wasn’t about commission it was about the customer. That doesn’t happen often in retail these days. If you want great service ask for Summer.
They aren’t helpful at all and didn’t give me the right totals and gave me the run around. If you like Sprint I suggest Cross Lanes WV store. Even with me getting bad service at South Charleston the Cross Lanes is stepped in to help. The assistant manager is no help at all
The staff, particularly Summer, was extremely helpful and patient. Highly recommend these folks.
The staff here are absolutely terrible, I quit going here when Evan left. The manager, Kara, is the rudest person I’ve ever met and she knows absolutely nothing helpful. The last time I was in here she was literally walking around barefoot. The staff seem more interested in gossiping and listening to music than doing anything to actually help customers. I drive to Huntington when I need help with an issue now.
Called briefly just to get some information on upgrading phones and spoke to the rudest associate... She acted annoyed that I called in the first place and refused to explain anything. Really uncomfortable experience, so we’ll definitely be going to a different location.
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