Home United States Washington U-Haul Trailer Hitch Super Center at Andresen Rd

U-Haul Trailer Hitch Super Center at Andresen Rd

2456 NE Andresen Rd, Vancouver, WA 98661, USA

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Detailed Information

Place Types Moving company
Address 2456 NE Andresen Rd, Vancouver, WA 98661, USA
Coordinate 45.6406585,-122.6010755
Website https://www.uhaul.com/Locations/Trailer-Hitches-near-Vancouver-
Rating 3.3
Compound Code J9RX+7H Vancouver, WA, USA

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U-Haul Trailer Hitch Super Center at Andresen Rd

Reviews

Taylor Cavener (05/08/2020)

If I could rate 0 stars I would. Idk who does the hiring here but no one here knows how to do their job nor do they know what customer service is! If you call expect for them to put you on hold as soon as they answer, then when they pick up they’ll ask you what they can do for you, you’ll tell them only for them to say “I have another customer in front of me so I need to put you on hold again” WHAT IS THE POINT OF HAVING A PHONE! So I end up giving up on the phone call part, go in there do find a most likely “demoted” old manager from anther location who’s name is Ashley, super unprofessional. I get to the counter start telling her about my reservation and she answers the phone. Not saying “excuse me one second, or let me get this really quick” just answers and takes her sweet time answering the customers 15 questions. This happened twice. Then finally get the paperwork ready and tells me the truck is out front. Doesn’t tell me which one, doesn’t tell me where the keys are so I had to go back in and ask. I’m not that lazy but seriously people don’t just know these things by heart. I’ve honestly really had it with this location and NEVER will be spending a dime there again. Go to any other location. Hopefully they know how to do their jobs.

lynette Miromme (09/30/2020)

Rude as hell never going to go there again

Accounts Nickelsen Home Inspections (06/14/2019)

I have NEVER been here where there isnt a 30 min wait. Bring a lunch. Super understaffed. I stood in like for 45 minutes today and the app doesn't work either. And ps..your computer system is so raggedy that she had to start my order over 3 times once I did get to the counter because someone bumped the desk. Raggedy.

Chris Whitmer (08/18/2019)

We got rigaramoled they changed the car hauler, then they yelled at us like kids on the phone then rebooked everything, and now we have to re do everything at our destination. Ludicrous.

Mike Skelton (03/14/2019)

Mileage on inspection app off by 100 miles, damage not marked and equipment not ready at reserved time or even at requested location. Don't even bother with this place.

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