Einstein Bros Bagels Coffee & Bagels DFW Airport - Terminal C6

Good bagels and quick service. Our order literally took less than a few mins and it was yummy. They missed one item in the order but gave it quickly so no big deal. Prices were reasonable and there were a plenty of clean tables steps away.

Ordered the farmhouse sandwich which had barely any schmear on it, it was basically dry. I went up to the counter and asked if I could get some extra schmear because my bagel basically had none- the girl at the counter asked me to bring my bagel to her and show her. Then, after looking at the dry bagel, proceeded to tell me that was the correct amount of schmear and I could pay for more if I wanted it. Absolutely not. Lol. Terrible service.

Poor and slow service. I was the only person in the restaurant at the time. Young man and woman were not interested in helping a live customer. They only concentrated on the pick up order(s). I asked if someone could take my order and told them I was in a bit of a hurry. Nope. Not even a look my way. Just “someone would be with you in a moment”. Finally an lady popped out from the back and took my order. I moved down to the register to pay. They left me hanging there as well. Never turned around when I asked to be rung up. Just said “someone will be with you in a moment. By that time someone else had come in to order. Her order was taken more quickly because the older lady was already at the register. I looked at both employees. Both had their back to the front and neither thought to help the lady. So, I turned around and walked out without my order. I called to complain, and of course, it was no one’s fault. Just that they had phone orders that they were filling. IMO they should focus on the in store customers and get them taken care of quickly so that they can get back to the phone orders. At least one of them should have run the register for the customers (only 2 at this time) because the lady taking the orders could do jobs at once because the registers are each at the opposite end of the counter. One to order and one to pay. I haven’t fully decided if I will go back anytime soon. There are other choices in the area. It’s a shame. I love their bagels!

Below expectations, bagel was dry (definitely not from today or this week. I'm usually a good fan for Einstein bagels but this was below good. Coffee was good thu

Stopped by for a quick breakfast before my flight and I received such great service here! The Farmhouse egg sandwich was delicious! I will definitely return next time I’m in DFW.