Once Upon A Child - Vancouver, WA

Such a terrible establishment! I should have wrote this review so long ago but I never had an account made! I can’t believe this place is still standing with the management inside it, she is extremely rude. She used to have blonde hair but the last time I was in it was brown. I see her yell! At the employees! Who does that? So sad. I hope she doesn’t have children of her own.

Staff member handling merchandise would not wear a mask correctly. Good selection, but expensive and the toy section was a disaster. I wanted to like this place, but just ended up walking out as I saw the lady move her mask down.

Friendly customer service for starters along with a large selection of baby clothes with a decent price. I left happy and with what I came looking for so that's a plus :)

I had a few boxes of stuff to sell and upon arrival I saw a sign on the door that said “buys store credit only.” I asked why it wasn’t put on the website and the employee was VERY rude and snotty and said well we put it on our Facebook. I checked the Facebook page and no post from yesterday about store credit only.

They have made changes to the store and there seems to be more professional atmosphere since my last visit which was a very pleasant surprise. They processed my items quickly and the store was very organized!