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T-Mobile

24 500 W A, Bountiful, UT 84010, USA

+1 801-299-3409

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Detailed Information

Place Types Electronics store
Address 24 500 W A, Bountiful, UT 84010, USA
Coordinate 40.8892666,-111.8925809
Website https://www.t-mobile.com/store-locator/ut/bountiful/400-n-i-15?
Rating Unknown
Compound Code V4Q4+PX Bountiful, UT, USA

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Reviews

David Lewis IV (11/11/2020)

I had an amazing customer experience with Jace. He helped us through some difficult and long problems switching from our current carrier to T-Mobile. He was patient, knowledgeable and even stayed an hour past closing to make sure we were taken care of. Anyone wanting to switch to T-Mobile should visit this location and ask to work with Jace. Note to management - He was attentive to everyone coming in, has great people skills and helped keep everything running smoothly even while really busy and helping us. This is the kind of leader you want to keep. Keep up the good work!

Cash Knight (08/31/2020)

Nate who manages that place is an awesome person. Very trustworthy and very helpful. Will continue going there just to work with him.

Larry Sabate (09/30/2020)

Nate (Store Manager) is awesome he helped me with my issues with my Samsung Note 20 Ultra not just one time but twice yes for the same issue and not to mention he help get me the Samsung S20 Ultra as to replace my problem. Nate is the best at what he does for TMobile and number one with the customers and great customer service. Hawaiian Rebel

Brady Pickett (02/13/2020)

I had a unique interaction with T-mobile and the manager at this location AFTER cancelling my service. I moved to a new carrier because my employer subsidized my phone through a different company (I never had any major issues with T-mobile). Because of some miscommunications and issues (which happen everywhere and with any company), I was billed for a phone I had returned. I was very worried that they would tell me to take a long walk, since I was no longer their customer and they had no real incentive to try and keep me happy. On the contrary, the service center was responsive and understanding and eventually got me in touch with the manager in West Bountiful. He saw the issue and instead of blaming me and digging in his heels (which he could have easily done, since I had no real recourse) he told me he would dig into it and see what could be done. A bit later I got a call from him letting me know it was all squared away and I was good to go. It is easy for people to be friendly and helpful when they are trying to get your business or get something out of you. It is very rare for anyone to go out of their way for you when they know they probably won't profit from you anymore.

Nicole Garcia (12/24/2019)

My husband went in with some problems from a store an hour away. And nate Dewey helped him and was an awesome person. We will be going to this store from now on even though we live 5 minutes from one. We will drive an hour to this one!!

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