Lifetime Store - Salt Lake City

Helped a friend get her home ready for new renters. The home lacked a garage but we needed a place for lawnmower, garden tools etc. She bought a Lifetime Storage Shed.... WOW!!!! What a great product and it took less than 30 minutes from start to finish for Hayden, John and Celton to complete the assembly, install and anchor it to the concrete driveway. I'd recommend these gentleman any day to install a Lifetime shed. You won't be disappointed.

Purchased an 8 x 10 Outdoor Storage Shed (60211) from the Salt Lake store in Feb 2020. So far I would give them a C- grade and it is slipping to a D. Had it installed by Lifetime in April. It took some time to set this up and errors made by them created a partial setup over two plus weeks due to parts missing. This summer, less than three months later, the Corner Trim on three of the four corners began very noticeable warping. Per the Salt Lake store's direction we contacted by email, and sent pictures to Lifetime Customer service with a warranty request. They did not respond for over a month. We contacted the Salt Lake store again to express our concern and they instituted a visit by an install person to look at our shed. The install person agreed to the warranty need and would get part(s) ordered. After three weeks, no response so we called the Salt Lake store again. They promised immediate feedback to us. Now, many days later we still have not heard from them. A side note, a solid two months later, the Lifetime Customer Service center, the ones emailed and photos sent, contacted us with a lame email (appeared auto generated) stating they got our info and they were slow (no kidding) due to Covid issues. All I could say to them was "whatever." So, here we are several months later and waiting still for a warranty response or resolution. Pretty sure we will have to keep reaching out to them and pushing.

Dawson, Isaac and Bo did an amazing job setting up our new metal base and shed. They went the extra mile making sure it was level because we have soft dirt. We're soooo excited to have more space!

My shed was damaged by the wind storm Sep 2020. I contacted the Salt Lake Store and Nora was very, very helpful. She helped coordinate getting me in contact with the install crew. Dawson, Isaac, JT came out and assessed the damage, ordered the right parts, and returned to repair the shed. It is as good as new. Thank you Lifetime for standing behind your product and hiring good employees.

Thank you John, Hayden, and Celton for a very speedy installation of my new shed. I appreciated that you were efficient, cleaned up after work was completed, and you were so polite. The job itself was done very well.