Kennedy Self Storage

The staff is very helpful. Especially with the Covid restrictions. We were in a crunch for a space right away. They were able to accommodate us and we made a deadline. I would recommend Kennedy Self Storage.

Storage units are adequate, customer service for Uhaul is a joke. Terrible reception to log in to pick up truck via mobile. It was suggested I “ walk around the parking lot with my phone in the air” as he’d seen other customers do. The owner is irresponsible, when I finally was able to get service after over an hour, the key was not in the truck. Collin was not concerned at all and his inadequate “weekend employee” finally arrived after 30 minutes to retrieve the key from the drop box, not the lock box on the truck. Needless to say, we were delayed loading our truck by 2 hours.

One of the best storage places in the Tri-Cities. Colin and his wife run a great business. He is always happy to help you, and his wife always greets you with a smile. This is a good family run business that in my opinion is one of the best ones in Eastern Washington. I don't give five star reviews very often, but Colin and his staff really deserve it.

Nice storage units. The only problem is, they offer tiny units, or huge units. Nothing in between, and the prices are high. The people who run the place are very friendly and helpful.

Great customer services and ease on renting a unit. Never a problem and always feel safe even when I stop by my unit at night.