Map
Detailed Information
- Place Types Electronics store
- Address 8170 Mall Pkwy, Lithonia, GA 30038, USA
- Coordinate 33.6928083,-84.0903121
- Website https://stores.staples.com/ga/lithonia/8170-mall-parkway?cmpid=
- Rating 3.5
- Compound Code MWV5+4V Lithonia, GA, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
I normally only go to this Staples but I always have an issue so I go less as possible. Some of the employees really believe in self service. I have asked for help and some employees are not knowledgeable or just unwilling to go beyond their delegated duties. But tonight I got great customer service from a trainee named Ashley, she was so helpful. I really appreciate the help she gave me and my daughter. Keep up the good work.
I just left out of this nightmare of a place. First, this bald headed black guy walked right past me and asked the two people behind me what they needed help with. Never asked me anything at all just stood there looking at me after his disrespectful actions. Then after he finishes with this lady she comes and gets in front of me as if I wasn't standing there. I just walked out. They are totally unorganized and unprofessional. I expected better from staples, but the way I was treated by this bald headed black guy where you print and make copies was totally rude and unprofessional. I will never come back to this store again. Thank you FEDEX for your professionalism and courteous staff.
I needed help with repairs fir my laptop. I called them & was directed to Mr Donald. He agreed to fix it. I should get it back tomorrow.
I order a computer by mail and tried to exchange it for the same one since there was a spot on the screen. The pixel was damage and I was afraid of screen damage later. Customer Service refused to exchange my laptop since it was opened even though it was within the 14 day return policy. I was told to go to get help from HP. When I called online, they were able to help me and take back my opened computer. This store has poor customer service because the employee refused to help a customer.
I had been looking for computers for over a month. The tech gentlemen Stanley and Jeff were excellent. They educated me concerning computers and got me the best computers at an awesome price. I actually ended up buying 2. I also bought 2 printers for less than $100. I feel they went above and beyond to make sure that both computers and printers were set up. I am a very satisfied customer!
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