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Metro by T-Mobile

2998 Turner Hill Rd #104, Stonecrest, GA 30038, USA

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Detailed Information

Place Types Electronics store
Address 2998 Turner Hill Rd #104, Stonecrest, GA 30038, USA
Coordinate 33.6952753,-84.0882175
Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
Rating 3.2
Compound Code MWW6+4P Stonecrest, GA, USA

Openning hours

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Miss MSH (08/06/2019)

Worst Customer Service due to NO WHITE GLOVE SERVICE exists here. NOT even any glove service. No willingness , NOR INNATE ability to try. They sure ARE SKILLED AT TELLING LOYAL PAYING CUSTOMERS what they CANT HAVE and CANT DO!! No resolution options given. And when your employees cant resolve its sad they will go so far as to say that their bosses (owners are ARABS) and won't even respond nor resolve REAL SIMPLE customer service requests such as exchanging accessories that were defective and were purchased less than 30 days ago showing a valid receipt ??!! wow and when they FAIL TO PRODUCE that policy in writing upon customers request, then this needs to be reported to Secretary of State, The Office of the Attorney General, Better Business Bureau AND the Georgia Department of Revenue. No one should buy at this store. I've had ENOUGH horrible Customer service experience only in CERTAIN TYPE of Communities to know that this Bad Business Practice can be avoided if you SHOP ELSEWHERE!!!! and shut business like this down. We even were told on 2 other occasions our bill would be as expected and it was not. Loyal customers mean NOTHING to these owners as we have been customers of METROPCS at least 10 YEARS!!!!! But no more after this.

Rene Mcroyal (10/31/2019)

Jelena j e l e n a phone issues at two other stores on Covington hwy and also the store at West end and another store on Covington and DeKalb medical they had me over the pnhone representative put my SIM card switch from my Apple iPhone to my Android I done it twice online and I came here one time to see Jelena and she resolved everything for me I had two phone calls over the phone and two initial three initial visits to the store and they could not resolve my problem kudos for

Tomy Carson (08/13/2020)

Worst experience I've had buy new phone and tablet. After this I will never do any business with this store. Only wish o could leave no stars for ratings

Nigel Welch (09/06/2020)

Knowledgeable good service

brian hardaway (01/22/2018)

The staff is very polite and courteous. The knowledge that was displayed was unexpected by prepaid dealers. I will definitely continue business at this location because the Customer Experience was fantastic.

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