Map
Detailed Information
- Place Types Electronics store
- Address 470-A Williams Blvd, Richland, WA 99354, USA
- Coordinate 46.286045,-119.2791001
- Website http://www.alphacomputercenter.com/
- Rating 3.6
- Compound Code 7PPC+C9 Richland, WA, USA
Photos
Reviews
I was referred here by some friends after my MacBook Pro stopped working. It’s a 2012 model. After receiving a quote over the phone I called a few more places. One place suggested coming here because I have a Mac. That was evidence to me that this is the place to come. I was a little leery due to some of the older reviews but here is my experience. I received very fast service. Frank identified the issue with my computer very quickly and gave his recommendations. I took his recommendations and now my computer works just as it did when I first bought it!! What impressed me the most was his kindness and patience. I’m not tech savvy at all. He took his time and answered all my initial questions before I went to the store. Then, after I paid and was leaving, I had additional questions. Despite the fact that they were closing and a new customer had just walked in, Frank still took time to answer all of my questions. (Sometimes other places treat you differently after you have paid, but not here) I am very please with the fast, efficient, and courteous service I received here. I don’t think I’ll ever go anywhere else!
Been going here for decades. Honest. Clean. Quick.
Wasn't impressed with the gals customer service this morning (10/2 @ 9am).
This is the ONLY place in TC (since we don’t have an Apple store) to consider going if you want quality service for your Apple product done right the FIRST time. They get straight to the core issue and go above and beyond in their customer service. Well worth it at it will save you time and stress of having to shop around for sub par customer service and getting the ol’ run-around from other shops. These individuals know what they’re doing and I recommend them 100%.
Have helped me out with very specific requests. And I've been given great deals on what I needed to buy. Haven't used their repair service, but have heard good things.
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