Map
Detailed Information
- Place Types Department store
- Address 2801 Duportail St, Richland, WA 99352, USA
- Coordinate 46.255856,-119.3081532
- Website https://www.walmart.com/store/3261-richland-wa/pharmacy
- Rating 2.5
- Compound Code 7M4R+8P Richland, WA, USA
Photos
Reviews
Tonight I needed an important rx for my husband's surgery recovery. The pharmacist wasn't allowed to fill it as written. She said it could take 3 hours to get the doctor to rewrite it. I couldn't wait that long because I needed to make sure I gave it to my husband before pain became unmanageable. She suggested I take it to the CVS at target. I told her I wasn't sure if they would take my insurance. She was going to have the assistant call, but when she saw the line that had started to form, she said she would call them herself. I was impressed! When she came back she said they do take my insurance. I told her I wasn't sure if I had the cards on hand to give them. She went back and wrote them down on the rx for me! Seriously, that is GREAT customer service! It had been an emotional day so I almost cried when I thanked her for helping me. That extra few minutes of care made all the world of difference for me at a very important time. She knew it and came through. Very impressive. Thank you!
They said my doctor had not sent in my prescription renewal yet, therefore they did not have it for me. The prescription was for antidepressants. My doctor said they had sent the refill request in immediately. So I went nine days without antidepressants because Walmart messed up and didn’t fill it and then lied about it. Not fun...9 days = withdrawals.
The pharmacy did not fill prescriptions called in by my doctor . The male pharmacist was rude and not at all helpful. After waiting for more than an hour and a half, I am transferring all of my families' medication anywhere else!
Our Wal-Mart pharmacy wait time has improved somewhat and hopefully will continue to improve the wait time
This pharmacy is nice looking at least. There is one nice pharmacist who is female, she is professional and kind. The male Pharmacist I forget his name is awful. He seems to have a hard time understanding to be professional. He is rude, disrespectful, and dismissive. Time seems to be slightly better then pasco and Kennewicks. Thank you for taking the time to read and please check out my other reviews.
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