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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed
Reviews
Kimberlee Samuels (04/07/2021)
I purchased a bedroom set for my sons room. I reported to the manager Felicia at the Cartersville location the issue I was having she gave me the information to file a report. I did that! days passed no response. I emailed her she apologized and said she would look into it and get back to me still no follow-up. I emailed again they are yet to reply. Poor customer service overall disappointing experience. I do not recommend doing business with them.
Stephen Smith (01/27/2021)
Went in to check some pricing on a new recliner and love seat. Talked to Scotty who I think is the store manager. Very professional. No hassle no forceful type selling. Very informative about terms and products. Will shop there again when its time to upgrade my bedroom.
kotto71 (02/01/2021)
Spent $6000+ there, paid cash. Couch is slouped in on one side the day we got it. Suppose to send a company out to fix it. We'll see. No return policy. Then see same pieces we bought at Furniture Outlet for half what they sold it to us for. Said they only match the price before you buy it. Only had for 2 weeks & no return policy so out over $1000. Not helpful at all there.
Brad Kempson (02/22/2021)
Great store!!!! Customer service is A+ - Scotty Brown the Manager there is amazing!!!!!
Dragonfly RC (12/15/2020)
My wife went in and bought me an electric message chair for our 16th anniversary and when she gave it to me I sat in it wasn't very comfortable but trying to give it the benefit of the doubt I kept it for a day and then finally just decided it was too uncomfortable and the reclining function always felt not right. Not really broken just not smooth and very hard to recline or put back in the seating position. I asked her to see if we could return it or swap it out and they flat told her no. No ryme or reason just you bought it no returns. I will make sure to tell everyone I know not to do business here. Check my previous reveiws ( I have lot of them) it takes a lot to get a bad reveiw from me but this place knew this chair was a gift and not something I picked out. There is always a chance it could be returned. Thats just retail business. I will happily change this reveiw if they change their minds and decide to do the right thing.
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