Hand and Stone Massage Spa

Alexis is great. She is very professional & welcoming. She gave me tips on what to use on my skin & helped me understand things I was unsure of, she also walked me through the entire process because I had never had this type of thing done before. Made me feel welcomed. I was in & out in a timely manner. I would recommend Alexis to anyone hands down, she is the absolute best & an asset to this company.

******NO MASK REQUIRED FOR FACIALS, BUT MASK REQUIRED FOR MASSAGE- Does that make sense???nI scheduled a massage a week ago, received an email and I filled out two lengthy questionnaires including a signed corona virus agreement, which does not state that customers will be required to wear a mask during massages.nI arrive (put on a face mask) for the appointment check-in and I pay upfront including a tip. Then the therapist leads me to the massage room. I obviously take my mask off, undress and lay face down on the table. The therapist comes back in the room. I suppose she bent down to see if I was still muzzled and informs me that I need to wear a mask during the hour massage. I was incredibly surprised that they would expect people to wear a mask during a treatment and for what is supposed to be an experience that is completely about comfort. Meanwhile, this place is doing FACIALS on people! I said no, I can not wear a mask face down on a heated bed. The therapist, Joe suggested that instead of my mask, that I place a pillow case on my face! She then tells me that we will have to cancel and I can getnre-dressed. I asked her how they are doing facials on people with no mask and what is the difference in massages? Neither the therapist or the front desk personnel was able to explain that ridiculous, unfair, illogical and contradictory nonsense regarding facials. When I scheduled this massage on the phone, I was NEVER told that I would have to wear a freaking mask for the hour of the massage. I was not told at the check in desk and was not disclosed that info on the paperwork. I never would've booked it had I known. No logical person would agree to that. I later called to get more info on their mask rules and was told that the manager, Amber would call me the following day. I waited all day until they closed at 9 pm to give her a chance to call me before writing this informative review. There is no way I would return, I prefer to breathe oxygen.

Rachael was perfect! I went to the Boynton location and the room was very clean. She was professional with information on which products would best fit my needs but also very good with communication with a down to earth personality. Definitely would recommend her!

Got a back wax by Alexis that was nothing short of phenomenal. From her professionalism to her ability to make something known to be painful merely painless. Not to mention the process was a lot faster than I expected. 10 out of 10!!!

Alexis is a great Esthetian. I went to the Boynton Beach location She gave me some tips on how to clean my face and which product ro use. Soft hands and very personable. The room is very clean and she is always making sure you are comfortable during service.